Drybar - Stamford

I have a large quantity of fine afro-textured hair with spiral curls. Because of this, the lack of weight causes it to be susceptible to frizz. I booked a blowout and requested a sleek style with an added service to minimize frizz. I wrote detailed instructions about my hair texture and desired expectations to make sure the assigned stylist would feel confident in doing so. My appointment was rescheduled over the weekend after the initial stylist called out, I was informed it would be comped for the move. I really wanted to give it a try and went during the week because at least it would be covered. However, I wound up paying for the blowout anyway due to a lack of approval at the time of service but I was comped for the add-ons (which I found acceptable). While I don't think my requested look was achieved, it was honorable that my stylist really did her best to accomodate me and work with textured hair. My roots are especially straight but the overall look is very frizzy which is not typical for me. It was a bummer to see these results coming out of the chair that worsened after 24 hours. :( I protected my style as soon as I arrived home and am used to more sleek results from my routine stylist. Usually my blowouts are sleek for 2 weeks but I will be getting it redone after my hair has had a chance to recover. I think the Drybar is great for those who do not have hair as light, curly, and frizzy as mine so I will just stick with my curly stylist for when I want a sleek blown out style. I think they get an A+ for effort but, again, it is just not meant for someone who has such a tempermental hair texture as me. It sucks to have to shell out extra money and expose my hair to more heat damage when I wasn't planning on doing so previously. However, I wanted to post this as a watchout for those with hair like mine in the hopes they reach out to the salon directly to discuss their vision and if it is possible. I don't think I will be returning despite really enjoying the concept and delivery the Drybar does for others.

They were apx 1/2 an hour late. The hairstylist who did a very nice job was nice. She said my credit card was declined but it was fine so I used another card and I got charged on each card for the tip. I emailed them but no response.

I have always had great experiences at drybar. They will style my hair just as i ask, with or without products, lots of curl or no curl. Great place.

Kam gave me a gorgeous blowout giving all the mermaid vibes. He is super engaging with clientele and so amazing with hair! Five out of five, highly recommend. ✨

Horrific experience. 15 minutes late. Asked if I wouldn’t mind skipping the wash portion of my uptini because they were pressed for time. I said that’s fine. Then my “updo” was a literal 10 min wrap bun with some pins. No hairspray was even used. I was mortified leaving the salon and took it out immediately. I was still charged the full amount, and when called to discuss I wasn’t provided with any apologies or solutions.