Drybar - Plano - Legacy

I have textured hair and after my second visit, I can officially say that I love it here! The stylists are efficient and use the appropriate heat settings. The products are great too! My blowouts have never looked so amazing and lasted so long.

My friend and I came yesterday get our hair done for a wedding. I had guy working on my hair I ask if a braid would suit me he recommended me not to get a braid. He rush through my hair and my friend was still getting her hair done ( I have so much hair compare to her so I was shocked to be done so fast) he give me mirror to look at my hair. It was nothing like Mai Tai picture. I was so embarrassed when I saw my hair looking flat. I felt like he was ready to grab next customer. Had him redo the hair cause I couldn’t go to a wedding looking like that! Then he want to offer me a braid but he like depending on time. I just had him redo curls and bring them up cause I have no idea what he did first time. He also took big chunks of hair so he could finish faster. This was awful experience and as a regular customer this was just terrible. Once I got to venue I had a bridesmaid redo my hair before the wedding. This was a waste of money and time. Normally satisfied every time I come but not this time. Not to mention I had scheduled dry styling but he was walking me to get a wash. Had to stop him tell him what I came for.

6/28/2023 Update to previous review: I reached out to this location to share the frustration and they were extremely responsive. She credited my daughter back the cost of her blowout and was very understanding. We will definitely be giving this location another try. Thank you Drybar!!! Previous Review 1 star: My daughter scheduled a blowout for her graduation. Asked for some volume and a bit of large curl and it had already fallen out before she got home an hour later. Called and left a message asking someone to call me to see if we could reschedule or receive a discount. I’ve visited several Dry Bar locations from Houston, Southlake, and Vegas and this time was very disappointing. We expected more for the price.

My go to spot if I want my hair styled for an event! Easy to schedule, fairly quick to get in and out, nice and clean salon. Nicole was awesome!

Clarissa was fabulous, she was absolutely kind and so gentle with my curly hair which aren’t easy to blow dry, I showed her a photo and told her exactly what I wanted and she did the exact same thing. Highly recommend the salon!