Drybar - Irvine

By now you all know the concept of these stores, so I'm not going into detail about that. The booking process is easy enough through their app, and after a short little wait, we were each taken through to have our hair washed and then had a great blowout done. The day we were there, the staff at the front were a teeny bit aloof and looked like they had a late night the night before, but overall, the service was good and the staff overall were friendly and professional. I will say I do think it's a teeny over priced, but when the job has been done right, I can keep my hair looking good for a few days, so that's a definite bonus. It's definitely a nice treat to come here, and I will be back either at this location or at others, to try a new style I can't do myself.

Very friendly and personable hair stylists, however most lack experience with African American hair. Basic straightening took over 75 mins, and it didn't last more than a few hours. Until they cater more to ethnic/curly hair, I would really only go back for the convenience of the wash and blow dry.

The receptionist with short wavy hair was absolutely rude and had no respect to the clients schedule and time and changed my schedule without asking. But the stylist was absolutely wonderful. My hair looked amazing for the first hour but unfortunately all waved opened up after. Their hold spray isn’t effective.

Customer service at this location is more than lacking. Jean's demeanor was not welcoming, helpful or kind. This set the tone for the experience for my group. The stylists did an okay job with the hair, small touch ups done later for one person in my group. This location is definitely not a place to go for the ambiance and experience. They're just wanting to get people in and out - the receptionist made that very clear.

I have a standing appointment every Monday for a blowout & I can honestly share that it’s my ultimate self-care activity. I have had wonderful interactions and services each week and some standout staff members are McKenzie, Danyel, and Cathy! They always ensure my hair is washed & blown out just the way I like it. They also always ask me if I’d like a beverage & ask me which product if any I’d like in my hair. I appreciate how attentive they are to my likes & dislikes. I’ve throughly enjoyed their attention to detail. Thank you for making me look & feel my ultimate best!