Terrible service, I received the mattress with stains, he tried to report it and they don't answer, after several attempts he managed to make my report and they tell me that I have to wait for the supervisor to come by and this can take 25 business days, which is the process! I think that within their process, they should not consider the clients' houses as a storage warehouse, since not all of us have space available for this type of thing, also it is assumed that they are a serious company and somewhat expensive by the way, for the service and attention they give, especially this branch.
Well, very bad. After so much traffic and difficulty getting there there was a sign I won't be back in 20 minutes. Or if you need, call me.
Well I couldn't get in
0
Excellent place to buy a good mattress
a month ago0
Terrible service, I received the mattress with stains, he tried to report it and they don't answer, after several attempts he managed to make my report and they tell me that I have to wait for the supervisor to come by and this can take 25 business days, which is the process! I think that within their process, they should not consider the clients' houses as a storage warehouse, since not all of us have space available for this type of thing, also it is assumed that they are a serious company and somewhat expensive by the way, for the service and attention they give, especially this branch.
4 years ago0
Good service, variable prices, they give reports
7 months ago0
Well, very bad. After so much traffic and difficulty getting there there was a sign I won't be back in 20 minutes. Or if you need, call me. Well I couldn't get in
2 years ago0
Terrible service, both the saleswoman and the manager of the branch, you are just going back, I regret having bought here.
4 years ago