Sadly, I won't shop here again. On the plus side, I always had knowledgeable help to find items in the store. However, my experience with their 30 day strict return policy has me at never again. I tried to return an unused shower light in the original box, with receipt, at 32 days past the sale date. I also had another purchase in hand to make of things I picked up while standing in line to return. I was told it was too late and that they could ask the manager for an exception. Nope, no exception. I said, you told him I was also ready to buy other items. Yep, still no. So I put my items back. No sale that day or in the future. Too bad. I was willing to pay a little more at Ace for good service, but not for dumb business practice. Customer lost.
Friendly people work here. Very accommodating employees. This place is great for things that I can't find at Lowe's. I try not to patronize Home Depot because they support BLM and other communist organizations. They hate our country. They hate me and they hate you. Especially if you are white. They love to fund the destruction of America. Fact!
Went there to et a heat gun , I walked up to the service desk to ask where I would find one and the cashier just started checking my other items out as I was trying to ask her about the heat gun a female manager was standing next to the cashier and heard me trying to ask and said nothing to the cashier but followed me out to my car to apologize. That was nice but I still didn't get the heat gun and I bet the cashier didn't hear about how she cost them a sale either.
High prices, of course. The man servicing the back area on 10/16/23 around 11am was hardly helpful and didn't show any interest in helping me, but the woman at the cash register was extremely polite and helpful, otherwise I would have given 2 star.
2 months ago
Frequently asked questions about Ditta Ace Hardware
How is Ditta Ace Hardware rated?
Ditta Ace Hardware has a 4.6 star rating with 143 Reviews.
0
Sadly, I won't shop here again. On the plus side, I always had knowledgeable help to find items in the store. However, my experience with their 30 day strict return policy has me at never again. I tried to return an unused shower light in the original box, with receipt, at 32 days past the sale date. I also had another purchase in hand to make of things I picked up while standing in line to return. I was told it was too late and that they could ask the manager for an exception. Nope, no exception. I said, you told him I was also ready to buy other items. Yep, still no. So I put my items back. No sale that day or in the future. Too bad. I was willing to pay a little more at Ace for good service, but not for dumb business practice. Customer lost.
a month ago0
Very friendly staff and very helpful. Got a great deal on this Craftsman VersaStack $99!!
2 weeks ago0
Friendly people work here. Very accommodating employees. This place is great for things that I can't find at Lowe's. I try not to patronize Home Depot because they support BLM and other communist organizations. They hate our country. They hate me and they hate you. Especially if you are white. They love to fund the destruction of America. Fact!
a month ago0
Went there to et a heat gun , I walked up to the service desk to ask where I would find one and the cashier just started checking my other items out as I was trying to ask her about the heat gun a female manager was standing next to the cashier and heard me trying to ask and said nothing to the cashier but followed me out to my car to apologize. That was nice but I still didn't get the heat gun and I bet the cashier didn't hear about how she cost them a sale either.
2 months ago0
High prices, of course. The man servicing the back area on 10/16/23 around 11am was hardly helpful and didn't show any interest in helping me, but the woman at the cash register was extremely polite and helpful, otherwise I would have given 2 star.
2 months ago