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Discount Tire > Reviews in St. Clair County, Illinois, US - RAY

Discount Tire

4.8
109 reviews
Car Repair
St. Clair County, US

Location details

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1107 Central Park Dr, O'Fallon, IL 62269, USA
  • Tuesday:
    08:00 - 18:00
  • Wednesday:
    08:00 - 18:00
  • Thursday:
    08:00 - 18:00
  • Friday:
    08:00 - 18:00
  • Saturday:
    08:00 - 18:00
  • Sunday:
    08:00 - 17:00
4.8
Reviews
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  • Google Comments (5)
  • Comments (5)

I have never brought my car anywhere to be worked on so I put off getting new tires for a long time due to anxiety. I made the appointment to replace my tires online and it was so easy! Customer service people communicated so well over the phone, calling me whenever there was an update on my order/appointment. When I arrived to the building Thomas approached me and was so helpful! All the staff were so friendly. They were able to replace all my tires in about 20-30 mins. I’m overall so impressed and the process was so easy!

a week ago

I had the pleasure of visiting the new Discount Tire location and the experience left me thoroughly impressed. From start to finish, it was evident that this was a top-notch establishment. The first thing that struck me was the warm and friendly greeting from the associates as soon as I walked in. What set them apart was their non-pushy approach to sales. They were genuinely there to help and guide, rather than aggressively pushing products. It was refreshing to feel that I was in control of my choices. The waiting room was spacious and inviting, and I appreciated the abundance of comfortable seating options. As a person who often works on the go, I was thrilled to see the numerous charging outlets for both phones and laptops. It made my wait incredibly productive. Furthermore, the cleanliness of the waiting area was remarkable. It's clear that Discount Tire takes pride in maintaining a spotless environment for their customers. The best part of the experience was when I was informed that my service was completed well before the quoted wait time. I couldn't believe how efficiently they worked. It's evident that they value your time as much as their own. All in all, Discount Tire has exceeded my expectations. From the friendly associates to the comfortable waiting room, and the efficient service. I'll definitely be returning and recommending it to friends and family.

2 months ago

I went in on a busy Saturday afternoon. Though everyone was busy helping many people, this did not take away from the great experience I had. The gentleman that waited on me was up front and honest about what could be done. I had 3 tired with nails in them. I was planning on replacing at least one of them. I was told to give them some time to see if the tires were savable. I left at 1312 and was texted at 1426 that my car was ready. Upon arrival at the desk, I asked what my total would be, and to my surprise, they save all 3 of my tires for FREE. The man that waited on me told me they patch(repair) for free but i was sure one would need replaced. Everyone was helpful, informative and genuine. When it comes time to replace all 4 tires, this is where i will be. THANKS DISCOUNT TIRE

a week ago

Took about 40 minutes start to finish and got a 100$ IN STORE rebate on 4 new tires for my baby momma's ride. I looked like a hero to her because tires were in stock, I told her I made an appointment (didnt), and I had her car all day, so my procrastination pays off and Im living my best life ignoring adult problems. I barely had time to even get pictures for a review. They will even rotate these bad boys every 5k miles.

8 months ago

Today was my first experience with Discount Tire. Every employee I came into contact with, as well as those I observed interacting with other customers, was courteous, knowledgeable and helpful. The waiting area was clean. The work bays were clean. My tires were mounted on the same day I walked in, without an appointment. The price I paid was very reasonable. I am impressed and I will be back.

2 months ago

Frequently asked questions about Discount Tire

How is Discount Tire rated?
Discount Tire has a 4.8 star rating with 109 Reviews.