Delegación SegurCaixa Adeslas

I am calling to inquire about a medical test that has been prescribed for me. A statement comes up that makes me click numbers and more numbers without being able to speak to absolutely anyone. After several minutes and without the speech giving me more options, the communication hangs up without giving me the slightest solution. I call to speak to a person, not a machine. VERY BAD SERVICE.

They have answered me from this Delegation that they would solve the problem of the Prepayment charged in error and they have indicated a support email. I have written, following the instructions, and they have answered me from support, "call Customer Service." Is this a joke or do I have to continue wasting my time to get back the 25 euros they charged me for care that never existed? Coordinate gentlemen, it cannot be that one jumps from one Department to another, without any response and that the problem is passed from one to another.

I tried to unsubscribe as I can't afford the premium at the moment and they don't want to do it, they give me a long time. Very bad

The salesperson lied to me when explaining the discharge conditions and also told me to lie when filling out the Health questionnaire.

We went because of a problem in contracting insurance, because they have charged us for an extra month without having the service and they sent us there by telephone to resolve it, the hairless man at the entrance only commented on the problem and gave us pause saying that that was the He wasn't going to fix it because we had to do it by phone after having traveled 1 hour there, without consulting with someone first, then his partner very kindly told us that they were not going to refund our money and that we should be grateful for the Such a good price that they have given us, that is to say that if they steal €50 from you, nothing happens because for them it is fine, they only go around making a fool of themselves but they keep the money, we will never take out insurance with Adeslas again.