Delegación SegurCaixa Adeslas

The truth is that it was bad, very kind in assisting me but fatal in the resolution of what I was going to do. "I went with two flyers to request that they be authorized for TWO MRIs, and once the Miss. carried out the same, she gave me said authorizations. When I go to the Hospital to perform the aforementioned MRIs for my wife, the Miss. tells me that said MRIs "The authorizations are for 20 rehabilitation sessions and with those it was not possible to do the Resonances, thank goodness they solved it right there and they were able to perform these Resonances." I have saved the authorizations and a copy of the two flyers. In that aspect, it's bad because I have to travel 40 km away, I will continue doing it online

I've been waiting for months for them to process a change of address, since they won't let you do it by phone. A procedure that seems simple, turns it into something that seems practically impossible. The truth is that I am not dissatisfied with the insurance, the insurance service in general is good and the coverage too, but I am very dissatisfied with the care and service of this specific office.

Impossible to make inquiries by phone. They neither attend to you nor solve problems or doubts. Sirs from Adeslas, the website does not have everything.

I recently hired Adeslas, it is the first time I go to that office, and I meet rude people, no empathy towards the new Adeslas clients, they do not want to explain and they tell you to explain where you have contracted the insurance, indignant with the deal..!!

I have called several times and there is no way they answer the phone, the answering machine says that the chosen option is not understood, the one that does not understand is me that they do not answer the calls.