Nothing particularly bad to say about this Ace; they've just often being out the thing I came in to get.
That aside, the staff here are great; very helpful. I haven't had any issues with the products I have bought, and they generally have a good selection at decent prices, including some more obscure gardening products such as staking/grafting tape.
I find myself coming back every few months because everything generally works out fine. They probably have what you need.
These days, there really isn't such a thing as customer service! SADLY it is a thing of the past. BUT TODAY WE WERE BEYOND IMPRESSED with the customer service and the extra mile that the manager, Sonie, here in the Rexburg store provided
when we had issues with a gift card we had that was bought at a different location but wouldn't work. Thank you Sonia, we appreciate all your help and your kindness.
I’ve never met friendlier retail staff. The employees at Dan’s Ace understand how to treat their customers. This is why Dan’s is always my first place I go to.
This is one of the best Ace's I have been to! The staff is all very kind and helpful. I needed a new, bar light bulb for my kitchen. The one I picked out was not the right one and more expensive. They helped me find the right one, that would match the existing color, and was less expensive! My experience here was amazing, and everytime I go back it is still just as great!
10 months ago
Frequently asked questions about Dan's Ace Hardware
How is Dan's Ace Hardware rated?
Dan's Ace Hardware has a 4.4 star rating with 424 Reviews.
0
Nothing particularly bad to say about this Ace; they've just often being out the thing I came in to get. That aside, the staff here are great; very helpful. I haven't had any issues with the products I have bought, and they generally have a good selection at decent prices, including some more obscure gardening products such as staking/grafting tape. I find myself coming back every few months because everything generally works out fine. They probably have what you need.
6 months ago0
These days, there really isn't such a thing as customer service! SADLY it is a thing of the past. BUT TODAY WE WERE BEYOND IMPRESSED with the customer service and the extra mile that the manager, Sonie, here in the Rexburg store provided when we had issues with a gift card we had that was bought at a different location but wouldn't work. Thank you Sonia, we appreciate all your help and your kindness.
3 months ago0
I’ve never met friendlier retail staff. The employees at Dan’s Ace understand how to treat their customers. This is why Dan’s is always my first place I go to.
2 months ago0
Very kind staff. They help you get what you need as soon as you walk in the door. Thank you!
a month ago0
This is one of the best Ace's I have been to! The staff is all very kind and helpful. I needed a new, bar light bulb for my kitchen. The one I picked out was not the right one and more expensive. They helped me find the right one, that would match the existing color, and was less expensive! My experience here was amazing, and everytime I go back it is still just as great!
10 months ago