DICK'S Sporting Goods

Avoid this Dick’s at all costs. The staff and manager are not helpful. Placed an online order and went to pick it up. They said it wasn’t ready and for me to come back. 🤔 I said okay, well, I’m here, so should I get it myself? I went to get the item myself and cancelled the online order. The employee even went into the back room to see if the item processed and came back to tell me that it wasn’t ready. They could have gotten the item and processed it in that time. Ridiculous.

I found what I wanted right away, but there was only one chaser for about 20 customers. Make sure you plan for a long wait when visiting this store. Stood in line for almost a half hour. If I wasn’t really in need of my purchase, I would have left…

We bought three Spring Season Coats today all at what I consider to be value-priced. Last year we purchased two bikes that were on sale. The salesperson spent a long time with us and pulled many colors and styles of bikes from the back room to satisfy our needs. The bikes were assembled before the day they were promised. On pick-up day, one of the handlebars was mis-aligned. They immediately fixed this without any issues as well as installed a kickstand on the other bike. With the rewards points we were able to purchase some additional accessories at no-cost. Service was great.

Great place to get gear. Prices are high but quality is good for shoes and sports equipment.

What a disappointment. Nothing is reflected true in terms of stocks. Totally waste of time. Staff don’t have any knowledge on the goods. Be aware of this store!!