Curacao Phoenix

Tell me you don’t trust your customers without telling me you don’t trust your customers. Normally, we really like shopping at Curacao, and normally have no issues looking around at what we want, so this review is limited to their Black Friday events. Instead of being able to walk around freely and look at what we wanted to see, we were forced to stand in lines… yes, multiple lines. First, we had to wait about 10 minutes outside before they let us into the store. Second, we had to wait in another line for about 20 minutes to pick up a video game controller… a controller that was located within their electronics section, but it was already locked up in the back. We really didn’t have a chance to wander around and look at things. I was interested in looking at their computer stuff, as well, but there was another line for that, so, I really didn’t bother. On the positive side, the staff was really friendly and attentive, and they did a pretty healthy price match from a sale going on with Best Buy for the same product. In the end, I really like the store itself, but their black Friday way of doing things was crazy… certainly, one could say that it was a great way to prevent retail theft, but no other big retail store that we visited even came close to implementing these type of restrictions.

I was at the store today and customer service was beyond amazing. I had a great sales associate help me with my purchase needs . Her name is Janet, I really appreciate you going above and beyond to help me and understand my needs. Felt very comfortable doing business with her today. Will for sure be returning to this store whenever I am in need of certain items . Thank you @ Curacoa for having outstanding customer service and staff.

I have been a Curaçao member for over a year and the customer service is always amazing! Krystal and Martha were able to help us with purchasing some perfumes and recommending other products! I am very happy with my purchases.

Bad Service Electronic Department is very Rude. I would rather buy online and wait a couple days before dealing with Curacao staff again. This is how you loose Buisness and customers drive across the street instead.

Worst company I have ever dealt with. Ordered a fridge, called and asked if needed to order extra panels. Was told no. Placed online order, called to check told me to call back in a few days. Called back yesterday and was told order was on hold because I did not order the panels. Would not ship me panels without charging full price plus shipping. To say the least cancelled order and will never do business with them again !!!!!!!!!!!!!!!🤬🤬🤬🤬