Cruise Planners - Arizona Cruise and Travel

Very helpful and knowledgeable on our recent trip to Hawaii! We had a unexpected change in plans for a cruise. My wife and I sat down with Richard and he helped us rearrange our travel plans from beginning to end. Thank you Richard for a great trip in Oahu!

Richard and Kristin helped us plan the best retirement cruise to Hawaii! With their knowledge and expertise, we knew what to do every step of the way. We’re already trying to decide where to travel next, and we’ll definitely call Cruise Planners! Thanks again for helping us make memories!

Cruise Planners did a fantastic job taking care of all the details for our recent cruise that included 48 intellectually disabled individuals, and 16 supervisory chaperones. This cruise was originally scheduled (with Cruise Planners invaluabe help) for March, 2020. Covid cancelled our plans, but Cruise Planners was able to get us rescheduled, first for March, 2021, and then for March, 2022. When covid restrictions prevented both of those sailings for us, Cruise Planners spent countless hours getting us refunds for our participants, because it appeared that the covid requirements and restrictions might last quite a while longer. When the covid regulations began to fade in Fall, 2022, Cruise Planners moved with lightning speed to get our cruise rebooked for March, 2023. They were in constant contact with both us and the cruise line, to make sure that everything was done and in, well before each important deadline. They were also able to get us approval for a last minute chaperone replacement, when one of our chaperones became unexpectedly ill. Finally, the day we left to go on our cruise, they negotiated with the cruise line to make sure that we could still get on the ship, even though we were massively delayed in our arrival at the port, by a 2-hour road detour due to highway construction. Richard and Kristin Morris go way above and beyond to provide exemplary service to their clients. They know the cruise industry, inside and out. They will provide the care and attention to detail that will make a family's or a group's trip, one that will be as trouble-free as possible, and as enjoyable and memorable as it can be.

Richard and Kristen made our honeymoon an absolute blast! We were running out of time to plan our honeymoon and didnt want to spend the time and effort to research everything we needed to know for a fantastic trip, we had never thought about using a travel agent before, but now I dont want to go on vacation without Richard and Kristen's help! They ensured every last detail was perfect. The hotel they picked out for us in Costa Rica was our favorite hotel we have ever stayed at in our lives. They set up private transfers and made sure transportation was on time and reliable. The amount of hours saved us is unfathomable. Our excursions could not have been better - white water rafting, zip lining, and coffee tours were incredible and gave us a true taste of Costa Rica! Especially with all of the COVID restrictions, Richard and Kristen made sure we had all the right insurance and knew the guidelines, which made us at ease. The morning of our return flight, our flight got cancelled and we needed to get back to the states for work. Richard and Kristen were up in the early morning hours helping us find alternate flights, which coming from a foreign country is no easy task. We were able to rearrange flights and transportation and still leave on the same day- we couldn't have done it without their guidance and constant communication. Thank you both for EVERYTHING!!!

Our cruise and vacation went off without a hitch. Our ground transportation was always on time and the hotel recommendations were excellent. Thanks for your assistance.