The trip in search of a trustworthy clinic to solve the problems I had lasted several months and I finally decided on Dentiny because it was the only one that in the first check-up took 1 hour and a half to show me the status of each tooth one by one without inventing it. nothing unlike other clinics and in this way make me believe in them. Analyze in great detail the work of all staff:
POSITIVE:
1- Customer service, phenomenal treatment, is when you understand that they take good care of you, it is not a simple matter of the person being nice but also knowing how to have delicacy, empathy, knowing how to listen and how to treat you, in this section Abril and Antonio stand out. There is no greed for money and even bringing many 5 euro bills one day and handing them over to make the payment... I was given the option of returning them to me so I could count them myself and make sure there was no mistake that there was given a few extra bills.....the only drawback that I could notice in my case is that after the treatment, the specialist who treated you does not come to tell you when you have to come for the check-up, he tells you ...and if you don't tell the person who assists you when making the payment...then they don't know and won't make an appointment for you and you will go home wondering if they will call you later to say what day or No, but I saw it as just a small coordination failure.
2. Dentistry, impeccable, dentist Claudia is professional in every sense, all your doubts, concerns and requests will be attended to as many times as necessary, without rushing, calm or stress, I am delighted with her work, she is the person who made Go to every appointment with complete confidence and leave satisfied.
NEGATIVE:
The experience that I did not really like was the treatment of *Scaling and root planing* in this case the feeling was of an incomplete job with some details missing despite it not being a cheap service.....In my case I had The gums were very swollen due to dental calculus and the cleaning work was done, but at the end the specialist who treated me said that since it was so swollen and because of the blood that was coming out, there were areas that she could not see if any area was missing. try and when I came in a week I would do a review, he gave me a list of things I had to buy and advised changing the toothbrush to the electric one. After a week I came for the check-up and only gave it a once-over without going into detail... saying that the gums have already recovered from the inflammation and the rest of the time he dedicated himself to teaching me how to use an electric toothbrush... despite asking him if there was anything else left to finish scraping that he couldn't see in the previous session...there was no clear answer...in addition to having already experienced this type of treatment in another clinic...I later commented I asked the dentist Claudia if the work of polishing the teeth should also have been done so that they were whiter and cleaner and she confirmed that yes... something I didn't have and she ended up doing it to me. Another point to note is that when doing the scraping and having super swollen gums...at the end of the session, to where I am, you give yourself a small glass of fluoride to rinse your mouth and it takes effect while you go to the pharmacy to buy it along with other things on the list, but it didn't happen, so in conclusion it leaves a feeling of an incomplete job, which is why I was going to give 4 stars, but Claudia's treatment saved the situation and having polished my teeth after I mentioned it. ..that reaction, management and empathy...made me decide to give 5 stars.
I highly recommend the clinic, with the only drawback that the treatment carried out by the scaling and root planing person, in my opinion, lacks points to complete and improve.
Thank you
Spectacular. I'm Jorge, a person who has a fear of dental equipment and has suffered all my life. Well, I decided to try here and I assure you that it is the best dentist I have ever tried. You don't feel pain, I don't know what kind of magic towards April but incredible, seriously.
I don't usually write reviews, but this one deserves it. In addition, impeccable cleanliness and price.
I would do another cleaning tomorrow, what a pleasure it is to go.
I recently came to them looking for a second opinion. They clarified many more doubts for me than the first dentist I went to. The doctor removed my wisdom tooth, I didn't realize it nor did it hurt anything afterwards. Now I'm getting braces with them and I don't think I could have made a better choice.
High-quality professionals, very good patient treatment and kindness. All the clinic staff are very professional and attentive at all times. I will return.
2 months ago
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Clínica Dental DENTINY - Dentistas en Castellón has a 5 star rating with 210 Reviews.
0
Excellent staff, fast and reliable service. Also speak English, which helped me very much in foreign country. 10/10 would recommend
a year ago0
The trip in search of a trustworthy clinic to solve the problems I had lasted several months and I finally decided on Dentiny because it was the only one that in the first check-up took 1 hour and a half to show me the status of each tooth one by one without inventing it. nothing unlike other clinics and in this way make me believe in them. Analyze in great detail the work of all staff: POSITIVE: 1- Customer service, phenomenal treatment, is when you understand that they take good care of you, it is not a simple matter of the person being nice but also knowing how to have delicacy, empathy, knowing how to listen and how to treat you, in this section Abril and Antonio stand out. There is no greed for money and even bringing many 5 euro bills one day and handing them over to make the payment... I was given the option of returning them to me so I could count them myself and make sure there was no mistake that there was given a few extra bills.....the only drawback that I could notice in my case is that after the treatment, the specialist who treated you does not come to tell you when you have to come for the check-up, he tells you ...and if you don't tell the person who assists you when making the payment...then they don't know and won't make an appointment for you and you will go home wondering if they will call you later to say what day or No, but I saw it as just a small coordination failure. 2. Dentistry, impeccable, dentist Claudia is professional in every sense, all your doubts, concerns and requests will be attended to as many times as necessary, without rushing, calm or stress, I am delighted with her work, she is the person who made Go to every appointment with complete confidence and leave satisfied. NEGATIVE: The experience that I did not really like was the treatment of *Scaling and root planing* in this case the feeling was of an incomplete job with some details missing despite it not being a cheap service.....In my case I had The gums were very swollen due to dental calculus and the cleaning work was done, but at the end the specialist who treated me said that since it was so swollen and because of the blood that was coming out, there were areas that she could not see if any area was missing. try and when I came in a week I would do a review, he gave me a list of things I had to buy and advised changing the toothbrush to the electric one. After a week I came for the check-up and only gave it a once-over without going into detail... saying that the gums have already recovered from the inflammation and the rest of the time he dedicated himself to teaching me how to use an electric toothbrush... despite asking him if there was anything else left to finish scraping that he couldn't see in the previous session...there was no clear answer...in addition to having already experienced this type of treatment in another clinic...I later commented I asked the dentist Claudia if the work of polishing the teeth should also have been done so that they were whiter and cleaner and she confirmed that yes... something I didn't have and she ended up doing it to me. Another point to note is that when doing the scraping and having super swollen gums...at the end of the session, to where I am, you give yourself a small glass of fluoride to rinse your mouth and it takes effect while you go to the pharmacy to buy it along with other things on the list, but it didn't happen, so in conclusion it leaves a feeling of an incomplete job, which is why I was going to give 4 stars, but Claudia's treatment saved the situation and having polished my teeth after I mentioned it. ..that reaction, management and empathy...made me decide to give 5 stars. I highly recommend the clinic, with the only drawback that the treatment carried out by the scaling and root planing person, in my opinion, lacks points to complete and improve. Thank you
a week ago0
Spectacular. I'm Jorge, a person who has a fear of dental equipment and has suffered all my life. Well, I decided to try here and I assure you that it is the best dentist I have ever tried. You don't feel pain, I don't know what kind of magic towards April but incredible, seriously. I don't usually write reviews, but this one deserves it. In addition, impeccable cleanliness and price. I would do another cleaning tomorrow, what a pleasure it is to go.
5 months ago0
I recently came to them looking for a second opinion. They clarified many more doubts for me than the first dentist I went to. The doctor removed my wisdom tooth, I didn't realize it nor did it hurt anything afterwards. Now I'm getting braces with them and I don't think I could have made a better choice.
a month ago0
High-quality professionals, very good patient treatment and kindness. All the clinic staff are very professional and attentive at all times. I will return.
2 months ago