Chrome Salon & Blowout Bar

So excited to find a salon who not only values the health of your hair but has hair stylist that cater to women with short/pixie hair. Amanda is fantastic! Instead of burning my hair with dyes she did a “test” on a piece of cut hair to see if my hair would take. After 30+ min it didn’t turn any other color. (Due to me using cheap dye) recommended me getting my hair healthy and in the future can attempt highlights. I highly respected this approach instead of ruining my hair and charging my 200+ for burnt hair. In SF it is very hard to find a good salon there is a wait almost everywhere. But I will wait for Amanda here cause of the careful attention to keeping hair healthy and looking good. Worth the wait make the appt (I’ve heard the other stylists are just as good from friends who also come here)

Am I allowed to write a review? I love this place with all of my heart, the team of stylists are amazing and I'm so proud of this place and proud that it is a space that so many love. A native New Mexican, woman owned business in Santa Fe that has survived a pandemic, and I'm so happy to be th owner of this salon :) forgive me if I'm not allowed to review my own business

I went to Chrome salon to have my hair color corrected on July 1 of 2021 I waited 2 months for this appointment. I was given an estimate of what it would cost over the phone, and I was fine with it. I was told it could take several hours to do my hair, and I was fine with that too. I took off work for this appointment. My stylist was ____ She seemed to understand what it was that I wanted fixed. She suggested doing highlights and lowlights. I told her I trusted her, and I just wanted my hair to have even two tone highlights. We did not discuss partial versus full highlights or anything like that. I was there for a color correction, so I thought that meant the stylist was going to color correct my hair. Right after my appointment I thought my hair looked much better, with the exception of it looking a little bit green on the ends. I told the stylist my hair catches ash and purple toner easily, so she was aware, and could make adjustments if needed. 2 days later I went to style my hair to wear it half up and half down. I looked at the back of my head, and It was completely uneven. I had patches of dark hair, that looked black against the blonde. There was an entire section of my hair that the stylist did not even touch. Apparently she only did the top layers of my hair. I don't have a lot of hair, and my hair is very thin, so she didn't do much. I did not feel that this stylist color corrected my hair. I called Chrome the following work day, and I was told to email my photographs, which I did. No one called back. I finally was able to speak to the manager, and then the owner a week later. I was told that color correction can not be achieved in one appointment. I was told that I agreed to the service, after the consultation, but the thing is I never had much of a consultation. The stylist told me she could fix my hair with adding highlights as well as lowlights and a toner. She never once told me I would have to come back in to do the rest of my hair, if she had I would have been fine doing so, but I was not told. I thought she had corrected all of my hair. That is what I asked for. The owner, Jessica and the manager Julianna were extremely rude and aggressive with me on the phone. They placed the blame on me, and told me that they can't wave a magic wand and fix my hair In one session. They told me they cared about the integrity of my hair, and that they were not going to damage it. The thing is the hair that they failed to color was my natural hair, so it could not have been over processed, because it had no color at all on it. They came up with excuse after excuse as to why my hair was not corrected. Then the manager basically called me a liar, and told me I had changed my story 4 times. WTH?! I spoke to 3 different people at the salon, the receptionist, the manager, and the owner, and I never changed my story. That's a lie. I do not know the technical terms stylist's use, like partial versus full highlights etc... So I may have been confused with my wording, but I certainly did not lie. What did I have to lie about? The photographs speak for themselves. I was put on hold for almost 13 minutes, and when the Julianna finally came back she told me that they would not be fixing my hair. She said my stylist feels uncomfortable doing my hair, and they don't have any other stylist's that are taking new clients. I told her I needed my hair fixed for the wedding, and she did not care. She actually hung up on me while I was still speaking. I have never in all my life been treated like this by a business. Julianna the manager, and Jessica the owner acted like 2 teenage bullies. I paid close to 250.00 for this color correction, and my hair looks terrible. It is now 4 different colors. Nothing is blended, and the ends of my hair look green. I would also like to ad that, I believe this is the first bad review I have ever written. I'm not one for writing bad reviews, but I want people to be aware of the way this salon treats it's customers!

Jessica Perea always does an amazing job! I have been going to her for cut and color for about two years now and wouldn't trust anyone else with my hair. The staff is always extremely friendly and the salon is nicely put together.

I finally decided that I was done coloring my own hair and I put my trust in Jessica at Chrome and I am SO glad I did. My color has never in all my years of coloring it ever looked better. I'm kicking myself that I didn't let her do it sooner. All the stylists are really good at color and cut also, every time I'm there everyone I see is walking away happy. It's been 5 years I first started going there and I won't go anywhere else. 4 years Later: 4 Years after writing the review below and I'm STILL going to Chrome. There is no salon better than Chrome PERIOD And for me there is no better stylist than Jessica. She is AH-MAY-ZING I've been coming to her for over 4 years and ever single time she nails it. All the stylists at Chrome are fabulous and you can't go wrong with any one so you won't be sorry to have them as your stylist peeps. But Jessica was a gift from my previous stylist when she left to go back east and I honestly think she could NOT have picked a better stylist. Go to Chrome, you honestly won't regret it. Original review: Jessica and staff are wonderful, energy is great and Jessica did a fantastic styling job. My previous stylist went back east and recommended Jessica and she was right on. Jessica was amazing, I walked out of Chrome completely happy. Chrome is my hair home from now on.