My review is specifically for the attitude from my stylist, Kimberly. We walked in a few minutes late and as we apologized for running late, Kimberly rolled her eyes and said “ok come back here”. She immediately brought me to a sink to wash my hair. The first thing she said to me was “they overbooked me today and you’re my last client, and everyone else already got to leave”. I felt extremely uncomfortable because it was clear she did not want to be there. It was 4pm when the salon closes as 7, and though they get to leave when they are done for the day…. I had an appointment so it was really uncomfortable to be told “they overbooked me and I want to leave”.
The whole time she kept saying how “I do the fastest blowout here, I usually take 35-45 minutes per person”… mine took 20 min. And the quality was clearly lacking. There were knots left in my hair at the end (literally little solid knots I had to physically break my hair to get out), and from the beginning she was ripping through the knots while my hair was wet with a stiff comb, zero time was taken to take care and slowly get any knots out and not rip through my hair.
I did not receive a consultation or ability to look at styles and pick what I wanted. While my hair turned out sort of how I asked (simple blowout, but with body/some styling… simply by me saying this, not actually choosing anything) there was literally no styling or volume really at all. Given the discomfort the entire visit I just wanted it to be over and said it looked fine.
I will leave a separate review for my sister who had a phenomenal visit at the same exact time with Diamond who was lovely, friendly, and did an amazing job on my sister’s hair.
Update; I am changing this to 3 stars instead of 1 as the store owner contacted me and apologized for my bad experience. She offered some service recovery and I really appreciated that.
I had an excellent experience as a first time client. My stylist Sarah was very friendly, enthusiastic and confident. She gave me an excellent scalp massage, layered haircut and blowout. Will definitely come back again!
This was my first time going to a blowout bar, as my usual stylist was away and I wanted my hair done for a wedding. Unfortunately, I left very disappointed. My stylist was Savannah - while she was pleasant to interact with, I felt she lacked confidence and competence. I requested the ‘big and bouncy’ look, though my curls fell in less than 30 minutes following my departure. Within a few hours, my hair was flat & looked 2 days old. I had to ask her to re-curl a very obviously flat section of hair and fix a wonky curl, which she did, but responded “I don’t know why I didn’t check this side of your hair, sorry for missing that” and gave herself strange reassurances throughout my styling. I honestly felt like she was practicing on me and didn’t truly know what she was doing. I’d be willing to give Cherry another chance as the facilities are nice and booking & check in/out quick , but will be asking for a highly favored stylist in the future.
Let me start by saying I've been a hairdresser for 26 years but I haven't worked in a salon since the summer. I was desperate for a cut; my regular salon closed and had no clue how to find my stylist. I nervously booked an appointment for a haircut and blowout.
I. Love. My. Hair. Love it! I walked out feeling amazing. I always have to go home and touch up my blow out but did absolutely nothing to it (for 6 days!!! never do I go that long!) My hair isn't the curliest but people have trouble getting it right. I thought it was just her styling skills; that maybe when I did it myself I wouldn't be able to replicate it. Boy I was wrong! The cut is perfect! I can't even explain how awesome it is.
My stylist (Araya) has found a customer for life!
Absolutely love this place. From the moment you step in to the moment you leave, you feel pampered. The staff is extremely talented - I’ve seen a few stylists and have always been happy with my hair upon leaving. The last time I was there, I saw Araya and would definitely recommend her!
The interior decor is gorgeous. The small details like the hand towels in the restroom, the tiles on the walls, the gorgeous seating at the front, all make the biggest difference.
Management is great as well! They really want to make sure that you come in, relax, and leave happy. Go check this place out!!
5 years ago
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How is Cherry Blow Dry Bar Marlton rated?
Cherry Blow Dry Bar Marlton has a 4.4 star rating with 45 Reviews.
0
My review is specifically for the attitude from my stylist, Kimberly. We walked in a few minutes late and as we apologized for running late, Kimberly rolled her eyes and said “ok come back here”. She immediately brought me to a sink to wash my hair. The first thing she said to me was “they overbooked me today and you’re my last client, and everyone else already got to leave”. I felt extremely uncomfortable because it was clear she did not want to be there. It was 4pm when the salon closes as 7, and though they get to leave when they are done for the day…. I had an appointment so it was really uncomfortable to be told “they overbooked me and I want to leave”. The whole time she kept saying how “I do the fastest blowout here, I usually take 35-45 minutes per person”… mine took 20 min. And the quality was clearly lacking. There were knots left in my hair at the end (literally little solid knots I had to physically break my hair to get out), and from the beginning she was ripping through the knots while my hair was wet with a stiff comb, zero time was taken to take care and slowly get any knots out and not rip through my hair. I did not receive a consultation or ability to look at styles and pick what I wanted. While my hair turned out sort of how I asked (simple blowout, but with body/some styling… simply by me saying this, not actually choosing anything) there was literally no styling or volume really at all. Given the discomfort the entire visit I just wanted it to be over and said it looked fine. I will leave a separate review for my sister who had a phenomenal visit at the same exact time with Diamond who was lovely, friendly, and did an amazing job on my sister’s hair. Update; I am changing this to 3 stars instead of 1 as the store owner contacted me and apologized for my bad experience. She offered some service recovery and I really appreciated that.
4 months ago0
I had an excellent experience as a first time client. My stylist Sarah was very friendly, enthusiastic and confident. She gave me an excellent scalp massage, layered haircut and blowout. Will definitely come back again!
7 months ago0
This was my first time going to a blowout bar, as my usual stylist was away and I wanted my hair done for a wedding. Unfortunately, I left very disappointed. My stylist was Savannah - while she was pleasant to interact with, I felt she lacked confidence and competence. I requested the ‘big and bouncy’ look, though my curls fell in less than 30 minutes following my departure. Within a few hours, my hair was flat & looked 2 days old. I had to ask her to re-curl a very obviously flat section of hair and fix a wonky curl, which she did, but responded “I don’t know why I didn’t check this side of your hair, sorry for missing that” and gave herself strange reassurances throughout my styling. I honestly felt like she was practicing on me and didn’t truly know what she was doing. I’d be willing to give Cherry another chance as the facilities are nice and booking & check in/out quick , but will be asking for a highly favored stylist in the future.
2 years ago0
Let me start by saying I've been a hairdresser for 26 years but I haven't worked in a salon since the summer. I was desperate for a cut; my regular salon closed and had no clue how to find my stylist. I nervously booked an appointment for a haircut and blowout. I. Love. My. Hair. Love it! I walked out feeling amazing. I always have to go home and touch up my blow out but did absolutely nothing to it (for 6 days!!! never do I go that long!) My hair isn't the curliest but people have trouble getting it right. I thought it was just her styling skills; that maybe when I did it myself I wouldn't be able to replicate it. Boy I was wrong! The cut is perfect! I can't even explain how awesome it is. My stylist (Araya) has found a customer for life!
2 years ago0
Absolutely love this place. From the moment you step in to the moment you leave, you feel pampered. The staff is extremely talented - I’ve seen a few stylists and have always been happy with my hair upon leaving. The last time I was there, I saw Araya and would definitely recommend her! The interior decor is gorgeous. The small details like the hand towels in the restroom, the tiles on the walls, the gorgeous seating at the front, all make the biggest difference. Management is great as well! They really want to make sure that you come in, relax, and leave happy. Go check this place out!!
5 years ago