Century 21 Citrus Realty

I recently began looking for a new home for my family and Brett has been great. He took the time to listen to exactly the kind of house that we are looking for and has shown us some great properties. Anytime I have questions, he is quick to respond and I appreciate his expertise. This is a big decision for us and he has been very helpful the whole way. Thanks Brett!

The realtor that sold us our home, Carolina Santiago, was super friendly and seemed knowledgeable. All seemed to be going great, until we found out the termite "treatment" that she helped schedule for us prior to moving in was not legitimate. They didn't give us a receipt, didn't give us a certificate of treatment, NOTHING. Now after moving in, we will have to hire another company to do termite control because the people who came only took our money and didn't do a thing. Not to mention she seemed to be in cahoots with the seller of our home because after the sale closed on our home, she still kept trying to negotiate more and more extra time for the seller to leave despite all our paperwork stated he'd be out by x date. He took an additional week to leave and once we arrived to pick up the keys he was still there delaying us hours again, not to mention she facilitated the seller trying to swap his old junk in exchange for additional days to move out. We should've known better, but we just wanted the keys to our home handed over to us so we agreed & the seller ended up ripping us off too because the stuff he left wasn't even in working condition. Then once he finally left he kept trying to come back into the home because he "forgot stuff" inside and she (the realtor) kept contacting us asking to let him back in. This whole situation left me with distrust for realtors, as she did not seem to have our best interest in mind despite also being our realtor throughout the whole process. Be wary of a friendly face because not all is what it seems sometimes.

Sharon commits herself completely to every single thing she does. So committed, so dedicated, and truly cares about all of her clients. She has been an asset to us on many levels and we are grateful to have met her.

Sharyn Jung is an amazing person. She is great at listening and paying attention to detail! Sharyn shows that she cares and remembers to check in and keep you up to date with the changes and benefits that are always changing in the housing market. If you are looking for someone to help you and care about making all your needs met, she is your girl!

I have a complaint to file against the agent named Kimberly Olbritch. I called the office three times. Each time I was promised the manager would get back to me. No one got back to me. I eventually visited the office, and I was told I have to contact her manger named Lucy Hollingsworth. Lucy gave me a colder shoulder and told me to contact the office assistant named Gabi. Finally Gabi is the person who listened to my story. Finally she scheduled me to have a meeting with the boss OJ on the following Monday, which is already too late to address my urgent issue.