Centro Médico Recoletas Paracelso

The times I have gone they have treated me well and quickly. The problem is making an appointment, the website tells me that there are no appointments available on any day and when I call they don't hear me, they must have a problem with the switchboard because it only happens when I call here. That today, it is only possible to make an appointment at the clinic itself is incredible.

Disastrous experience with Dr. Pilar Diez from digestive. Today we had a consultation with her and it was terrible, she doesn't listen, it seems like she doesn't want to work... Zero respectful treatment from the first minute. There was no point in going today, just wasting time because we had to leave the office. Very bad, shameful

I have been to the ophthalmologist several times with my young daughter and the attention from the admissions team has always been excellent, both when it comes to managing appointments and facilitating the (minimal) wait with my daughter (they offered her paints to draw, etc) 100% recommended.

I called appointments a month ago for digestive, they took a note and that they would call me to make an appointment and with no news, today I call again and they tell me to call admission, the lady answers me that the appointments people could give it to me, in the end The admissions office gives me the appointment with bad manners and on top of that for November, a month in which they have made me miss an appointment waiting for them to call me, and it is so long. The telephony or the management were a bit of a disaster. Furthermore, the appointment is urgent.

I go to the neurologist and not only is there some flexibility when trying to schedule an appointment, but I am almost an hour late and the rest of us also work. I can understand that each patient is different and there are no schedules for an illness, but yes. They should be more considerate when it comes to flexibility in appointments, I have not been given any other option.