Caliber Collision

Across the board, the people at Caliber in Ankeny are great! Casey in the front office was a pleasure to talk to and went out of her way to make sure I got my car before the holidays. On top of that, I was called every couple of days by Christian and given an update as to when my car will be completed and what step they were on. I received my car 5 days ago and haven't had any issues. I'm very happy they were the ones doing the work. 10/10 service! Thank you to everyone at the shop!

Caliber in Ankeny is the place to go for auto body work. They corresponded with the insurance company and arranged the car rental seamlessly, I barely had to do anything. Also, Christian kept me well informed the entire time and my vehicle was ready before scheduled. It came back good as new. I would highly recommend this place.

I HIGHLY recommend this company. They can (and should) lead a master class on customer service. From my initial estimate, communicating with insurance, calling me every two days with updates....everything about my experience at Caliber was top notch and above and beyond my expectations. This was my first experience with Caliber as I am newer to Ankeny, but they do have multiple other locations in Des Moines' suburbs. I hope to not have to use them again, as that means that there's damage to my car....but if this does happen again, I will go back to them with absolutely no hesitation as I know they will get my car into like new condition in a timely and reasonable manner. This was the smoothest and easiest experience I have ever had with a car repair facility before. Again, I wish I could give them 11 stars....They are a top notch company with stellar customer service.

I sent my truck to be repaired after it was hit and damaged in a accident and Christian and all the Caliber staff i interacted with were very kind and helpful and made sure i was updated and communicated with on a regular basis throughout the repair process from the estimate till i picked up my truck. I would for sure recomend caliber and will be returning back should i need to. 5 stars

Excellent work and great customer service. Regular updates on progress. After significant damage, I expected there might be some type of issue with the car upon return. That wasn't the case. Everything was perfect!