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Caliber Collision > Reviews in Polk County, Iowa, US - RAY

Caliber Collision

4.9
139 reviews
Car Repair
Polk County, US

Location details

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4416 Merle Hay Rd, Des Moines, IA 50310, USA
  • Tuesday:
    07:30 - 17:30
  • Wednesday:
    07:30 - 17:30
  • Thursday:
    07:30 - 17:30
  • Friday:
    07:30 - 17:30
  • Saturday:
    07:30 - 17:30
4.9
Reviews
5
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0
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0
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  • Google Comments (5)
  • Comments (5)

The repair was of the greatest quality. That would be a 10 on a rating scale 1-10. Customer service would be a 10. Pleasant staff and helpful. Timely repairs 10. Staff did their utmost to get the repair completed. Communication 10 timely phone calls were completed. Cleanliness 10 my car was well cared for inside and out. Shop rating was a 10 and would gladly recommend it. No return visit was needed.

5 months ago

I had a great experience with Caliber Collision on Merle Hay. They were so friendly and communicated with me every step of the way. The work was done promptly and done well. My car was literally sparkling when I picked it up, I was extremely impressed! Not a situation I wanted to be in, but I'm definitely glad I went with them to fix it!

a month ago

I am extremely impressed with the quality of the repairs and the quick turn-around. My Honda Accord suffered a collision that damaged the fender, ground metal off of the alloy wheel, and destroyed the side mirror. I received frequent updates throughout the repair process, and I felt like I always knew what was going on. When I got my car back, it looked absolutely perfect. I was especially impressed with the wheel repairs; It's like a brand new wheel! They unquestionably exceeded my expectations, and I would definitely use their services again should the need arise. Thank you!

2 months ago

Took in my car for a touch-up on the rear bumper. Front office was very easy to work with and worked out any issues with the insurance company. When there was a small issue after the repair the manager took care of it quickly and professionally. Recommended

2 months ago

I took my car here after an accident and they were so great! They called with updates multiple times a week to keep me informed. At the end they found an issue with my taillights and told me there was a recall on one of the parts. They went over to the Nissan dealership themselves and got the part for me and fixed it. Not to mention they went out of their way and cleaned my floor mats and wiped the dust of my entire dash for me as well. They really went above and beyond and I appreciate it so much! Thank you guys!

3 months ago

Frequently asked questions about Caliber Collision

How is Caliber Collision rated?
Caliber Collision has a 4.9 star rating with 139 Reviews.