Best customer service I've ever experienced. I've only shopped fishing there so far, but their fishing dept. knows their stuff, and the store customer service that answers the phone goes out of their way to take care of you.
Probably my worst visit ever to this Cabela's. To start saw a young woman who worked there just leaning on a display and offered no assistance. At the gun counter only one person working the entire counter even with several people wanting help. Another employee actually turned off his radio (saw him do this) so he could talk with his friends. Another employee came and found him because he was needed at the archery counter. The young man said he didn't hear the call as he turned the radio back on. It's a week before gun deer season and there's not a single ground blind or tree stand to be found. Went to check out there was only one person working even though there were at least seven people in line. Truly disappointed with Cabela's in Kearney. I have visited this store many times and never had this experience. At least Santa showed up in a classic convertible.
Nice store. Similar to others. We were helped by a very knowledgeable salesman.
You might try to time your visit with the hours the neighboring Classic Car Collection is open.
Sadly, I don't even feel like this should be considered a cabelas. The outside looks like a thrift store entrance. Very small.. No decor like all the others. Staff didn't greet us, or ask if we needed anything while we were shopping. Felt unwelcome to be honest. Will continue to shop cabelas, but definitely would not return or recommend this one.
It's changed a lot since Bass Pro took over, I miss the selection that Cabela's brand used to offer. It's still a cool store though with lots of outdoor items!
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Best customer service I've ever experienced. I've only shopped fishing there so far, but their fishing dept. knows their stuff, and the store customer service that answers the phone goes out of their way to take care of you.
a month ago0
Probably my worst visit ever to this Cabela's. To start saw a young woman who worked there just leaning on a display and offered no assistance. At the gun counter only one person working the entire counter even with several people wanting help. Another employee actually turned off his radio (saw him do this) so he could talk with his friends. Another employee came and found him because he was needed at the archery counter. The young man said he didn't hear the call as he turned the radio back on. It's a week before gun deer season and there's not a single ground blind or tree stand to be found. Went to check out there was only one person working even though there were at least seven people in line. Truly disappointed with Cabela's in Kearney. I have visited this store many times and never had this experience. At least Santa showed up in a classic convertible.
2 months ago0
Nice store. Similar to others. We were helped by a very knowledgeable salesman. You might try to time your visit with the hours the neighboring Classic Car Collection is open.
4 months ago0
Sadly, I don't even feel like this should be considered a cabelas. The outside looks like a thrift store entrance. Very small.. No decor like all the others. Staff didn't greet us, or ask if we needed anything while we were shopping. Felt unwelcome to be honest. Will continue to shop cabelas, but definitely would not return or recommend this one.
5 months ago0
It's changed a lot since Bass Pro took over, I miss the selection that Cabela's brand used to offer. It's still a cool store though with lots of outdoor items!
4 months ago