CENTURY 21 Magnolia

Sheila Lucky was my agent when I sold my house and I had confidence in her as soon as I met her. She explained each step of the process, stayed in close contact, answered all my questions, and took away most of the stress of selling my home. I sold my house quickly and got the price I wanted. Her knowledge and experience can’t be beat! Highly recommend Sheila and Century 21 Magnolia.

We had the privilege of working with Sheila Luckey. Sheila helped us buy a new home and sell our existing home. She was friendly attentive, and very knowledgeable. I visited at her office a couple of times and everyone there was friendly and helpful and I enjoyed meeting them. I would recommend Sheila Luckey to anyone needing a realtors help in buying or selling property or just a general information about it. Sheila has been in the business for years and years. I don’t remember how many but she is very knowledgeable not only about real estate, but about the Columbia County Augusta area North Augusta area market, and was really really helpful to my husband and I. By the time we finished both of the transactions I felt like Sheila was an old friend and we actually have kept in touch.

I'm thrilled to give CENTURY21 Magnolia a 5 out of 5 stars review! It might sound cliché, but here at Magnolia, we truly are a family, and family always comes first. After making a major career change, I was welcomed with open arms into this wonderful company, and looking back, I can't believe I didn't make the switch sooner. From day one, this company has been nothing short of exceptional, and witnessing its growth has been an absolute pleasure. Seeing new agents join our ranks, witnessing former agents return, and watching our current agents thrive is a testament to the incredible environment we have here. I couldn't be prouder to be a part of the CENTURY21 Magnolia family!

Mark Douglass was assigned as my realtor through the Navy Federal RealtyPlus program. We had worked through this process no more than 2 months at most. As a service member, I thought he had my best interest at heart as a fellow veteran but I was misled through the entire process as a first time homeowner. He seemed more interested in making a “quick” sale. First, he did not help me to understand during the initial process of buying a house and used real-estate jargon which he barely explained. While he did make attempts to view multiple properties during my “search” phase, he seemed to be impatient with my methodical approach when I had questions. He took a “I know best” approach and often devalue any concerns that were presented. Second, during the inspection/pre-closing process while he was communicating with the Seller he was recorded (mind you, he sent the video to me) bad-mouthing me as my representative. I was uncertain about purchasing the property that was not listed “as-is” but the seller refused to make repairs on some areas of the house that were identified during a formal inspection. This made me apprehensive about whether he cared to see to my interests or if he was working with the buyer to exploit me. Lastly, due to the aforementioned situation Mark was relieved as my real estate agent and I was assigned a temporary stand-in. The temporary did not do a walk around of the property prior to showing me before closing. The house was a complete mess and I would have walked away but as a service member with a report date it was too close to back out (fear of not having a place for my family to live). There was feces in the guest toilet, trash thrown about some of the rooms, and dead bugs all throughout the house all of which was addressed at closing but no one answered for. For the record, I was unable to visit the home due to military deployment and therefore I placed a lot of trust in this real estate firm. The entire firm took a complete hands off approach and did not attempt to facilitate any additional support. I am now having to work retroactively to figure things out and the previous owners are unreachable to discuss amenities/utilities. Larry Miller himself stepped in prior to closing but provided no help and he seemed to be more interested in protecting his subordinate agent instead of rectifying the loss of trust/confidence and maintaining a professional workplace. I would NOT recommend their business/organization to veteran or civilian. I am very disappointed as a first time homebuyer.

Century 21 was wonderful to work with. Everyone in the office was kind and helpful. They all answered my questions fully and ensured there weren’t any misunderstandings. I would recommend anyone in the office to work with again.