Worst ever. Gina is not an agent, she is a liar. Never returned calls, didn't sell the real estate. Worst. 0 stars, for the zero effs she gives once a contract to sell us signed.
Apparently there is a trend in the property management business in the Wiregrass area and it is definitely not favorable. Century 21 is the third business we have used to manage our rental and they have failed at every turn. No communication, no consistency, no follow through and no professionalism. And above all... No apology for their failures. Life happens and mistakes get made and that is understandable, but for a business that has a long standing reputation they might want to rethink their hiring process. Acknowledge that you're in over your head and delegate accordingly to maintain the satisfaction of your clients. COVID has drastically changed the way things are done...but what keeps you in business is the consideration for the most basic things... Consideration, communication and GOOD CUSTOMER SERVICE. Do better.
I had two sets of tenants in my home in a short 16 month period. The second tenants caused a lot of damage. James Grant Realty only fixed what the deposit covered. The other damages are still awaiting repair. The ONLY reason I agreed to allow James Grant Realty to manage my property in the first place was because they guaranteed me that my home would be returned to me in the same condition in which it was rented out. Now I’m being ignored after being told I had to go after the tenants myself to get the damages repaired. What good is a company that’s not only NOT going to keep their word to you but also not going to manage your property in the manner in which they promised??…
2 years ago
Frequently asked questions about CENTURY 21 James Grant Realty
How is CENTURY 21 James Grant Realty rated?
CENTURY 21 James Grant Realty has a 3.6 star rating with 47 Reviews.
0
Love working with this group! They are professional and knowledgeable! I highly recommend using one of their realtors- you can’t go wrong!
a week ago0
Worst ever. Gina is not an agent, she is a liar. Never returned calls, didn't sell the real estate. Worst. 0 stars, for the zero effs she gives once a contract to sell us signed.
6 months ago0
Apparently there is a trend in the property management business in the Wiregrass area and it is definitely not favorable. Century 21 is the third business we have used to manage our rental and they have failed at every turn. No communication, no consistency, no follow through and no professionalism. And above all... No apology for their failures. Life happens and mistakes get made and that is understandable, but for a business that has a long standing reputation they might want to rethink their hiring process. Acknowledge that you're in over your head and delegate accordingly to maintain the satisfaction of your clients. COVID has drastically changed the way things are done...but what keeps you in business is the consideration for the most basic things... Consideration, communication and GOOD CUSTOMER SERVICE. Do better.
a year ago0
Would give 0 stars if I could. Gina Grant lady was SUPER rude. Seems to think she is better than others. 😡
6 months ago0
I had two sets of tenants in my home in a short 16 month period. The second tenants caused a lot of damage. James Grant Realty only fixed what the deposit covered. The other damages are still awaiting repair. The ONLY reason I agreed to allow James Grant Realty to manage my property in the first place was because they guaranteed me that my home would be returned to me in the same condition in which it was rented out. Now I’m being ignored after being told I had to go after the tenants myself to get the damages repaired. What good is a company that’s not only NOT going to keep their word to you but also not going to manage your property in the manner in which they promised??…
2 years ago