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Brandywine Body Shop > Reviews in New Castle County, Delaware, US - RAY

Brandywine Body Shop

4.5
61 reviews
Insurance Agency
New Castle County, US

Location details

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1325 Newport Gap Pike, Newport, DE 19804, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.5
Reviews
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  • Google Comments (5)
  • Comments (5)

Haven't had the work done but they were friendly and professional when giving me the estimate

in the last week

Stay away from this shop even if your insurance referred them for repairs RUN the other way! Brent is the rudest, ignorant, non responsive person I've dealt with and does NOT let you speak of the issues of the accident (hit & run inn my case). Did not fix my vehicle properly and when I called to speak of issues Brent didn't want to hear that my vehicle was rolling back on hills and would NOT drive unless I floored it as it was rolling back on other drivers. Did not receive ONE call on the status of repairs AND they had my vehicle from May until July!!! Stay away from this shop, you will be truly disappointed by the service provided, I'm just saying.....you've been warned!! UPDATE 8/4/17 after request of insurance company to return vehicle to shop, still under warranty, informed that BRENT was going to total vehicle but because it is 4x4 it is worth money lol yeah money for them to half repair said vehicle and then received a call from MIKE after new rental contract and was told they could not store my vehicle SECURELY on lot ad they had no room! And it would be placed outside lot for my responsibility. WHAT?!? So I should drive my truck that's a danger?? RUN DO NOT USE THIS SHOP

6 years ago

Excellent customer service. 10/10 would definitely recommend to anyone.

4 weeks ago

My guy at the counter took care of me, got in and out. My car came back beautifully, they made the process extremely painless!

3 months ago

I've used Brandywine Body Shop for at least 5 repairs, a few insurance related and a couple where I paid out of pocket. I had great experience for each situation. Each time, I got the car back and it was like it never happened. If your paying out of pocket, they are the best value around. I saw a couple of the "Karen" reviews... I am sure there is a lot more to those stories. Don't hesitate to use them. I used Caliber Collision ONE TIME. When I got my car back from Caliber, the paint job was full of "Orange Peel" and they ended up having to sand and repaint all the work they just did! SUPPORT LOCOL, STAY WITH BRANDYWINE BODY SHOP

9 months ago

Frequently asked questions about Brandywine Body Shop

How is Brandywine Body Shop rated?
Brandywine Body Shop has a 4.5 star rating with 61 Reviews.