Despite website, rude employees reschedule to suit their convenience. I made an appointment early afternoon for an opening at 6 pm the same day. At 2:39 a woman called to see if I could come earlier because they didn't want one employee to have to be there by herself. I agreed and we scheduled me for 5:45. At 3:15 she called again to see if I could come earlier. I was pretty clear that I wasn't happy about it but I tried to be accommodating. The last thing I want is to be stuck with someone who is pissed that I'm making her work late. I thought we scheduled for 4:30 and I said I'd do the best that I could. I got there at 4:30 to have 3 people greet me at the desk with "You're Late!" I was astonished. They said I had scheduled for 4:15. Honestly, maybe I did. I was busy when they kept calling me to reschedule and I agreed to try to to them a favor. (it's Friday and they clearly just wanted to go home early). The stylist tried to be helpful but I didn't want her to "do the best she could" and rush or have wait until she was finished with her next client to take me. None of this was her fault. Meanwhile, the woman who called me just sat looking at me with a dead stare. Other than "you're late" she didn't say much of anything except that she wasn't sorry for any of this. Another customer came in and said she had been rescheduled too. Does this place not have regular hours? Is it common practice for employees to continually change bookings so they can get out early? Don't allow client to schedule online if you don't intend to be open they hours you advertise. I tried to do them a favor and was met with nothing but rudeness and attitude. Horrible customer service. Unprofessional business practices.
If you look at the reviews on Yelp- almost all of the negative reviews deal with changing/rescheduling/cancelling appointments, not the quality of the blow outs. You'd think the owner would pay attention and make some changes. Apparently not-
They do their job! I had a mid day invite for a special dinner date and couldn’t have pulled myself together fast enough. I called mid day and they had an opening and got me in right away. I have long hair and it looked great! On a side note I’m a natural
Blonde and am not a fan of the purple shampoo that most salons like this use for blondes. I think it made my Greys stronger.
I’ve been coming to this Blo Dry Bar since I moved here in August. I love this location, they do such a wonderful job! Lindsey is my fav, she always does my hair so well! Very cute interior too right by the Whole Foods which is nice!
8 months ago
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How is Blo Blow Dry Bar rated?
Blo Blow Dry Bar has a 4.3 star rating with 127 Reviews.
0
Despite website, rude employees reschedule to suit their convenience. I made an appointment early afternoon for an opening at 6 pm the same day. At 2:39 a woman called to see if I could come earlier because they didn't want one employee to have to be there by herself. I agreed and we scheduled me for 5:45. At 3:15 she called again to see if I could come earlier. I was pretty clear that I wasn't happy about it but I tried to be accommodating. The last thing I want is to be stuck with someone who is pissed that I'm making her work late. I thought we scheduled for 4:30 and I said I'd do the best that I could. I got there at 4:30 to have 3 people greet me at the desk with "You're Late!" I was astonished. They said I had scheduled for 4:15. Honestly, maybe I did. I was busy when they kept calling me to reschedule and I agreed to try to to them a favor. (it's Friday and they clearly just wanted to go home early). The stylist tried to be helpful but I didn't want her to "do the best she could" and rush or have wait until she was finished with her next client to take me. None of this was her fault. Meanwhile, the woman who called me just sat looking at me with a dead stare. Other than "you're late" she didn't say much of anything except that she wasn't sorry for any of this. Another customer came in and said she had been rescheduled too. Does this place not have regular hours? Is it common practice for employees to continually change bookings so they can get out early? Don't allow client to schedule online if you don't intend to be open they hours you advertise. I tried to do them a favor and was met with nothing but rudeness and attitude. Horrible customer service. Unprofessional business practices. If you look at the reviews on Yelp- almost all of the negative reviews deal with changing/rescheduling/cancelling appointments, not the quality of the blow outs. You'd think the owner would pay attention and make some changes. Apparently not-
3 months ago0
They do their job! I had a mid day invite for a special dinner date and couldn’t have pulled myself together fast enough. I called mid day and they had an opening and got me in right away. I have long hair and it looked great! On a side note I’m a natural Blonde and am not a fan of the purple shampoo that most salons like this use for blondes. I think it made my Greys stronger.
4 months ago0
Ty’jai did a great job on my blowout! I felt so pretty! She was really friendly and also gave a great scalp massage. Highly recommend her!
2 months ago0
Bailey at the Blo Dry Bar was amazing, my hair was perfect for my event. She really listened to what I wanted and I will be booking with her again!!!
4 months ago0
I’ve been coming to this Blo Dry Bar since I moved here in August. I love this location, they do such a wonderful job! Lindsey is my fav, she always does my hair so well! Very cute interior too right by the Whole Foods which is nice!
8 months ago