Birkenstock of San Diego Stores

I went in not knowing my right size and was assisted by Lucia who was very sweet and helpful. She helped me through the whole process of finding my birk size and picked out a great color for me. 5 star costumer service!

I just want to thank both Logan and Caitlyn for their EXCELLENT CUSTOMER SERVICE. They both went above and beyond (with kindness) to find the exact shoes I was looking for. Thank you & Merry Christmas, Logan & Caitlyn.

Caitlyn is a rockstar! My sister and I came in right at opening on a Sunday morning and she was helping guests back to back swiftly and efficiently. We both tried on two rounds of Birks and she knew their stock and sizes off the top of her head. I left the store with a slightly different sandal, but am happy with my purchase.

Went in to get replacement shoes. They did not have them in stock so they said they would order them and they would be in on Monday. I came back four days later which was a Tuesday and they told me that. Oh no they forgot to order them from the other store and they would now place the order and please come back the next Monday. Just a bummer.

Omg !!! Great Customer Service by Jess H. I spoke to her on the phone told her what I wanted Hoka size color etc... I was there within an hour she brought out 3 pairs. I am very fussy about shoes. She informed me I am going to love them. I love them. Like walking on clouds. No pressure to buy. Smiled the whole time helping me. That's the best customer service I have had in a long time. Thank you so much Jess.