Great experience! I went in Wednesday to get quotes on tires, and returned Saturday to get the service done. Within 2 hours of drop off, the car was ready, all new tires and an alignment done. Alvin and Mike were helpful and their explanations were understandable. First time coming here and they made me feel like I can trust what they tell me .Thank you all so much! From the people I spoke to at the counter to all the mechanics you have working on the cars, you can feel the work environment is incredible! Keep up the outstanding customer service!
Willie and Nac quickly assessed my flat and determined it could be saved with just a patch, saving me money on a new tire. Best part is they patched it for free!! Highly recommend!!
Mike, the manager and the other gentleman working the front desk were very helpful. I called Mike the first thing in the morning and he was very reassuring about my car's tire issues. I brought my car in later that afternoon and I received the same service as I had earlier in the morning. The technician that worked on my tires was quick and efficient. I was back on the road in no time. While I was waiting for my car to get done. Mike waited on a few other customers. He gave them the same courtesies that I had received.
This place treated me and my truck with the upmost respect. Even on a super busy day they got my tires changed very quickly and found out I had a few bad suspension parts and got those fixed for me as well. I definitely recommend this shop for all your vehicles needs. You’ll leave feeling confident you got the biggest bang for your buck AND know it was done correctly.
Usually walking into a shop to get your car worked on is less than pleasant but that was far from the case this time! Mike the manager made the experience amazing!! He was patient and fair and made the experience pleasant! Will def be recommending this shop to others if that’s the standard of customer service Mike has in his shop! Thanks Mike.
3 weeks ago
Frequently asked questions about Big O Tires
How is Big O Tires rated?
Big O Tires has a 4.7 star rating with 995 Reviews.
0
Great experience! I went in Wednesday to get quotes on tires, and returned Saturday to get the service done. Within 2 hours of drop off, the car was ready, all new tires and an alignment done. Alvin and Mike were helpful and their explanations were understandable. First time coming here and they made me feel like I can trust what they tell me .Thank you all so much! From the people I spoke to at the counter to all the mechanics you have working on the cars, you can feel the work environment is incredible! Keep up the outstanding customer service!
2 months ago0
Willie and Nac quickly assessed my flat and determined it could be saved with just a patch, saving me money on a new tire. Best part is they patched it for free!! Highly recommend!!
2 weeks ago0
Mike, the manager and the other gentleman working the front desk were very helpful. I called Mike the first thing in the morning and he was very reassuring about my car's tire issues. I brought my car in later that afternoon and I received the same service as I had earlier in the morning. The technician that worked on my tires was quick and efficient. I was back on the road in no time. While I was waiting for my car to get done. Mike waited on a few other customers. He gave them the same courtesies that I had received.
a month ago0
This place treated me and my truck with the upmost respect. Even on a super busy day they got my tires changed very quickly and found out I had a few bad suspension parts and got those fixed for me as well. I definitely recommend this shop for all your vehicles needs. You’ll leave feeling confident you got the biggest bang for your buck AND know it was done correctly.
a week ago0
Usually walking into a shop to get your car worked on is less than pleasant but that was far from the case this time! Mike the manager made the experience amazing!! He was patient and fair and made the experience pleasant! Will def be recommending this shop to others if that’s the standard of customer service Mike has in his shop! Thanks Mike.
3 weeks ago