Big O Tires

I was having trouble with one of my tires going flat and I was able to get an appointment here fast and easy. Gaboric helped me get it patched and back on the road in very good time and was excellent at communicating through every step of the process. Would definitely go back.

One of the worst experiences I have had with customer service. I would give negative stars if I could. I was told it would take a few hours for my vehicle to get my Big O Tires rotated. 8.5 hours later, still not done, I was told my truck would be next. Not only that, I was told unless I showed them paperwork from my purchase, they would not do the free rotation and balance because I bought the Big O tires from a different store. Horrible customer service. I will not be going back to this store!

I love having this amazing service spot in my neighborhood. Everyone is so professional and kind and courteous. They are knowledgeable and help me out without any time delay. Daniel topped my tires with air when my light came on in the cold weather and it was quick and free! Thanks to this whole shop for serving this community so well.

This Big O Tires deserves more than 5 stars. They have incredibly friendly and accommodating staff. I brought a tire into them that another tire place refused to attempt to patch and just tried to sell me a $350 tire. The guys here had it patched, holding air and back on my truck in no time. I live 40 minutes from Golden and have half a dozen tire places closer but I'll be making the drive here anytime I need tires or service in the future.

Took my car in to have two new tires put on. Sebastian broke a stud and I had a missing lug nut. Sebastian didn't even put my hubcap back on correctly. While I was driving home, my hub cap came off and rolled down Colfax avenue. I went back to Big o tires and told them what happened and they told me they would buy me a new hubcap and then told me that they did not break the stud or forget to put one of the lug nuts back on. I told the manager you did break the lug nut because I just had all my lug nuts replaced by my mobile mechanic. The next day they went to Big O'Reilly's and bought a pack of four hubcaps that were not Honda manufactured. The hubcaps did not fit my wheels and were falling off after they put them on. The other three Honda hubcaps they took off my car, they tried to keep. That is stealing! I told them that if they're going to replace my Honda hubcap they needed to get a Honda manufactured hubcap not cheap fake hubcaps from O'Reilly. I had to open up a dispute with my bank and a claim with Big o tires corporate just so they could fix the damage they did on my vehicle. Take pictures of your studs, lug nuts and hubcaps before having your car serviced at this location. I will never ever go back to this corporation or location. Horrible service and if I was a man they would have treated me completely different. They tried to take advantage of me because I'm a woman.