Big O Tires

What a positive experience with Big O! Clean shop, great service, great people, and great prices. What more could you ask for? The manager Shawn was especially helpful in diagnosing and reprogramming my TPMS sensors after the light came on. I will definitely be back

Shawn was fantastic, my tire blew on Interstate 39, fifteen miles south of Ames. He quickly found the tire I needed and had someone pick it up before my car (towed in) and I arrived. His team was also was able remove the stripped lug nut and replace it at a very reasonable rate. Shawn treated me like family. I highly recommend Big O Tires.

My recent experience with this Big O Tires location has left me amazed. While driving through to Minnesota, we suddenly had a flat tire, and it couldn’t have happened at a worse time. We pulled into Big O Tires in a bit of a panic. Not only were they quick to assist, but they also replaced our spare tire at no cost. The staff was incredibly helpful and saved the day. Their kindness and generosity were truly appreciated. This unexpected act of kindness speaks volumes about the exceptional service and commitment of Big O Tires. They turned a stressful situation into a positive and memorable experience. Kudos to Shawn and the team for going above and beyond!

I received impeccable service with a perfect 10/10 rating at Big O Tires in Ames. I visited for a wheel alignment due to a modification in tire size. After comparing prices with numerous shops in Ames, Big O Tires stood out as the most affordable option. Not only did they address my initial concern, but when I experienced ongoing steering wheel shake, they went above and beyond by balancing my wheels at no extra cost. The team also conducted a thorough check of my tire conditions, demonstrating their commitment to customer satisfaction. I highly recommend visiting for any automotive service or to obtain a quote. The staff's friendliness and willingness to assist further enhance the overall positive experience.

Had a punctured tire, was able to drop it off and pick it up the next day, despite them being super busy. 10/10 service from Shawn, super friendly. Clean waiting room and restrooms. Will be my first choice next time!