Big O Tires

Had the BEST experience at Big O Tires in Monument. My two-year old baby and I were stranded on the side of I-25 North with a flat tire and no spare (thanks, Lexus dealer). The tow truck driver got us over quickly and these guys went right to work. Fixed my tire quickly and got us back in the road so we could enjoy our Fourth of July weekend! Shout out to Michael, the store manager, who not only made sure we were serviced quickly and competently, but also gave my baby a popsicle to enjoy while we waited! So grateful for their work! Would highly recommend!

Zack - our Service Advisor and Jessie our Tech gave us excellent service today! Jessie was able to repair the rear alignment linkage that our car dealership told us needed to be replaced. He had the expertise, he took the time and he put in the effort. He saved us a lot of money. Jessie is great at his job and we so appreciate him.

Went in for an alignment after hitting one of the many potholes on Colorado's roads and my steering wheel was way off. When I went in the guy at the counter was on the phone but made sure I knew he saw me and said he would be right with me. David was able to get me in right away to fix the problem. Josh the tech who worked on my car made sure everything was perfect and test drove to make sure it was safe for me and wouldn't do anymore damage. Very professional team and will continue to come back and recommend everyone to got to them.

I had an incredibly (and in some ways surprisingly) positive experience with Big O Tires of Monument this weekend. I had simply taken my car in for a tire rotation when it turned out one tire was so far gone that it couldn’t even be rotated. Since the tires only had 12,000 miles on them I was surprised, confused and upset. But the manager, David Falsetti, looked into years-old paperwork on the car and determined the company was at fault. I got four new tires installed at no cost. Impressive company integrity!

Had a flat tire from hitting a curb. Tire wasted. They got me in quickly that Saturday - called me later with another tire option so I would not have to wait till the following week to get a Cooper tire shipped. Zach especially was outstanding and I wanted to recognize him!