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Big O Tires > Reviews in Hennepin County, Minnesota, US - RAY

Big O Tires

4.3
109 reviews
Car Repair
Hennepin County, US

Location details

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7001 W Lake St, St Louis Park, MN 55426, USA
4.3
Reviews
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  • Google Comments (5)
  • Comments (5)

Big O Tires is like having your dad work on your car for you great friendly customer service, makes appropriate suggestions for future car care, no hi pressure sales pitches ( not that my dad ever charged me for big repairs) offers coffee, has a television for you to watch. This location in really nice because the big waiting room is not cramped and dirty with magazines and newspapers scrambled about. . It's big and open with comfortable seating and tables and WiFi. And they were fast I had made an appointment, they concise and on time.

5 years ago

The service was excellent! The staff went out of their way to make the situation more convenient for me. After having a flat tire Saturday night, I was eager to stop using the spare tire and replace it before the start of the work week. Since my car is all wheel drive, and my other tires were at the end of their lifetime, it made the most sense to replace them all. However, they only had 3 tires for the size I needed at the store. Despite it being a Sunday afternoon, the staff drove to another location that had 1 more, and as a result were able to install all 4 tires that same day, so I would not have to come in again. Thank you. It is very much appreciated!

3 years ago

I was halfway to school with my daughters on a frigid November morning when my tire went flat. Fortunately I was right across the street from Big O and drove in. We had a warranty on the tires from another store and I planned to put on the spare while my girls waited inside, but Tyler said he would put the car up and put the spare on for me at no charge so I didn't have to be out in the cold. Excellent service and compassion even though I wasn't even a paying customer. Such a positive experience, I really appreciated it and will be back.

4 years ago

Went here for the first time to get my tire patched. Could not have asked for a better experience. They patched the tire for FREE and didn't even try to sell me on a bunch of other stuff, which was refreshing. The front desk gal was really friendly and helpful. I will definitely be giving them my business when it is time for new tires! Highly recommend!

4 years ago

I've had nothing but good service every time I've brought my car here for the past six years. It seems now a days it's hard with other locations that you get honest technicians who appear want to fix the issue and care for your well being. However, this is not the case as Greg has always been upfront and has does an excellent job. Jeff is also very courteous and they both go above and beyond. I'd recommend this location especially for all types of tires, brakes, alignment, and wheel type service., its very rare for me to write a review but it's much needed.

5 years ago

Frequently asked questions about Big O Tires

How is Big O Tires rated?
Big O Tires has a 4.3 star rating with 109 Reviews.