My goodness!! The customer service was - once again - AHmazing at Big O Tires / Colfax!! While on my way to an appointment, I realized I had a hole in one of my tires, and big O tires was able to get me in on a walk in basis, and provided me with a cozy camper chair out in front of their store, while I sat in the sun, for just 20 minutes, while they fixed my tire. The kindness, informative customer service, and rapid response of Kyle and Tyler was quite extraordinary! Highly recommend!!
Wish I could give more than five stars. Kyle was kind, professional and super helpful. The staff here rules. Everything about our trip today for winter tires was made as painless and expedited as possible. Highly recommend. Thanks Big O!
The kind gentlemen in this store really saved us. We showed up right when they opened with a car packed to the brim, ready for a 24 hour car journey east. We discovered the tires needed air, but could not get the valves off. The valves needed to be replaced. I asked if we should just replace the tires and Anthony advised the tires still had some good mileage, just replace the valves. Honest and really stepped up when we needed help. Thank you!
These guys are great! For 30+ years, I have gotten tires from one of their competitors. When I needed new tires this time, I shopped online, and Big O had a better price and is also much closer to where I live. I booked the appointment online, and a few minutes later, they called and confirmed. The next day, they called to let me know the tires had come in and they'd see me that afternoon. Upon arriving at the store, Andrew was very friendly and explained that the alignment may make things take longer (he knew I was waiting there). I left and went to Starbucks, then returned and sat in their clean, comfortable lobby. I had an issue when filing my rebate, so I called the store, and Andrew was helpful in giving me a number to get in touch with corporate, and also confirmed to me that I am indeed entitled to the rebate I believe I am. Definitely recommend!
These guys are great. Lifesavers. I had an unfixable flat. They completely went out of their way to find me a new tire on a day I had a very important appointment to make. They had my new tire in and put on my vehicle in a timely fashion and off I was. I had gone to Firestone in Cherry Creek area prior to Big O tires. The Firestone guy was a jerk. I appreciated this place. Thanks guys.
2 months ago
Frequently asked questions about Big O Tires
How is Big O Tires rated?
Big O Tires has a 3.8 star rating with 646 Reviews.
0
My goodness!! The customer service was - once again - AHmazing at Big O Tires / Colfax!! While on my way to an appointment, I realized I had a hole in one of my tires, and big O tires was able to get me in on a walk in basis, and provided me with a cozy camper chair out in front of their store, while I sat in the sun, for just 20 minutes, while they fixed my tire. The kindness, informative customer service, and rapid response of Kyle and Tyler was quite extraordinary! Highly recommend!!
a month ago0
Wish I could give more than five stars. Kyle was kind, professional and super helpful. The staff here rules. Everything about our trip today for winter tires was made as painless and expedited as possible. Highly recommend. Thanks Big O!
a month ago0
The kind gentlemen in this store really saved us. We showed up right when they opened with a car packed to the brim, ready for a 24 hour car journey east. We discovered the tires needed air, but could not get the valves off. The valves needed to be replaced. I asked if we should just replace the tires and Anthony advised the tires still had some good mileage, just replace the valves. Honest and really stepped up when we needed help. Thank you!
2 weeks ago0
These guys are great! For 30+ years, I have gotten tires from one of their competitors. When I needed new tires this time, I shopped online, and Big O had a better price and is also much closer to where I live. I booked the appointment online, and a few minutes later, they called and confirmed. The next day, they called to let me know the tires had come in and they'd see me that afternoon. Upon arriving at the store, Andrew was very friendly and explained that the alignment may make things take longer (he knew I was waiting there). I left and went to Starbucks, then returned and sat in their clean, comfortable lobby. I had an issue when filing my rebate, so I called the store, and Andrew was helpful in giving me a number to get in touch with corporate, and also confirmed to me that I am indeed entitled to the rebate I believe I am. Definitely recommend!
4 months ago0
These guys are great. Lifesavers. I had an unfixable flat. They completely went out of their way to find me a new tire on a day I had a very important appointment to make. They had my new tire in and put on my vehicle in a timely fashion and off I was. I had gone to Firestone in Cherry Creek area prior to Big O tires. The Firestone guy was a jerk. I appreciated this place. Thanks guys.
2 months ago