Berkenkotter Motors

Update: I now need a new engine. My car was totaled between Christmas and new years and I loved it so much I wanted to replace it with the same exact car. Through a few website searches I found one and Berkenkotter. I went down to look in January at it and fell in love. I was deciding between this car that I could pay in full or a new car and get on a payment so I left it to sleep on the decision. A week later the car was still there so I set up to test drive it. I had a wonderful test drive that made me decide I wanted the car. We went through steps for the purchase and left in my new vehicle. 2 days into owning it every single maintenance light came on. I took it in and it needed a master break cylinder. The sunroof is also broken and rattles while driving. Also, a bracket on the bumper broke after one drive. In April they sent me my title and paperwork needed to register this car with the state. I went to register and was turned away at the dmv because the title didn't match up with the sale. The title was from a CarMax in California. I took the title back to castle rock and they assured me they would fix it. Through the next couple months I called periodically to check in they assured me it would be very soon. I finally got the correct title July 24th. 7 months. So between the broken car I was sold to the title fiasco. I don't recommend.

I didn't buy a car from them so this is just based on my personal experience, but I hit them up to see if they could do a valuation on my mom's vehicle for probate court after she passed away and they were very helpful. Didn't charge me anything to do the valuation and even stayed there late so I could get it to my lawyer ASAP. And this might not mean a lot to most people but they always have these cool little custom wooden cars that they keep on the table for kids to play with and then they get to choose one to take home when they leave. Which I get isn't a super big deal but I know it was to my stepson and I thought it was really awesome of them to give him one seeing as I wasn't buying anything and they were already doing me a favor. So if I'm ever in the market for a used vehicle I will definitely be going back and give them a shot at earning my business. Again I didn't buy a car there so I don't know the quality of the vehicles they procure and I didn't really pay attention to what they are charging good or bad. But I have to say when I overheard parts of the conversation that was between the finance manager and this couple who had just purchased a car while doing all the paperwork I was impressed with their professionalism and how the manager wasn't trying to jam backend products down their throat like GAP or a warranty. He just educated them on their options and didn't push, hound, or swindle them into buying anything...which sadly is pretty rare these days.

Great car dealerships people with a good hospitality. I just purchased this Yukon from this car dealership place and they gave me a great good deal for it. I am very greatly satisfied for what they have done for me. Good dealership! 😊 👍

My girlfriend and I bought our vehicles from Berkenkotter on the same day. Both salesman were good buuut the vehicles being sold as is with bad tires isn't a very good business practice. When you buy a vehicle with full time 4wheel drive that depends on even tire wear to make your vehicle work right then you get a vehicle with 3 good tires and 1 bald tire the goes flat every day it doesn't settle well. The vehicles are sold as is but when the car is barely road safe because 1 tire is bad then there might be a problem. The second vehicle there was nothing to complain about.

My son bought a Hummer H3 from this location and it ran great for a couple months until there was really just driver error. We couldn't figure out what happened until I called the owner and he told me to take it to their shop. My son was worried that it would cost 5000 dollars due to a blown head gasket but it wasn't that at all. Firestone was wrong. The oil was too full. My son got off easy on this one with a small fee. Dan you bailed us out. Thanks! And your mechanics too. Thanks!