Bancomer

They take too long to assist customers with any problems they may have.

My last experience was unsatisfactory. It is a mistake that they have a wall phone in such a bustling space with all the sounds of ATMs, etc... When communicating with an executive that way, it was almost useless to listen to him; The horn volume is very low and the ambient noise inside and outside is annoying. Normally, almost no one comes to the bank to use these phones, but when this happens, I suggest isolating them in another area or silencing the ATM buttons and that loud welcome voice that is repeated.

The location is not to my liking, the bank is small but functional, the attention of all the staff is impeccable, as is the director.

An intern from my company was denied her debit card for the account where she will receive the scholarship, nor did they check the system and tell her that the deposit will be deposited in her current account, when she already has an account created as an intern. . These are times of pandemic, there is a lot of queuing and there is a risk in going again and queuing again. Unconscious executives of Bancomer

Buena ubicación y servicio