Banco Itaú Personnalité - Agência 9653

I was attended to at the Itaú Personnalité agency, by Olga Márcia, who was very efficient in providing her service, the agency is to be congratulated. Everyone was very receptive and the atmosphere was very pleasant.

Excellent agency. I thank the employee Dayana Moraes for her attention and empathy in the service, because despite all the problems we are going through, she serves with great politeness and joy. I recommend!

Unfortunately, in the middle of a pandemic, the phone does not have an option to speak with an attendant. And we pay fees to maintain an account. Honestly banks need to improve customer service.

Phone is just busy, impossible to try to reach Itaú DOCA. All day trying to talk, not another number I have answers. This is bad. I always get upset when I'm outside of Belém and try to talk to my agency.

terrible, in the middle of a pandemic, the agency here at boa ventura, doca, Para-belem, closed, completely, ATMs, even the personalité agency, everything closed causing crowds in other agencies