Banco Itaú - Agência 1133

Bad service, they told me to stop paying on pix and I almost didn't receive it, if I had money on pix I wouldn't have gone to the agency!

The Itaú branch in Vilhena is very wide, the waiting area is a bit complicated, the service took a little time, I was not treated very well, from the door when I entered until the end of the service. Unfortunately, my experience was not very pleasant, waiting time was unusual. It's a great company, but employees should be trained periodically...

Good morning I've been trying for days, not to say months, to contact the bank and I'm never able to. Nobody answer! To resolve issues related to my account, I always have to call the center, which also doesn't resolve anything for me. I would love for you to contact me when you read this comment.

The service is terrible. Mainly from employees who serve the public outside the agency during this pandemic. They don't understand that they are not doing any favors, we are customers and deserve the greatest respect possible.

hello good afternoon..my name is silverio alves,, i hereby come to ask please inform me why i send money from london to your bank and my girlfriend adenilza de jesus santos, having so much difficulty withdrawing the money..they ask So many documents and here in London I send the money through a post office using Moneygram and I don't need any documents to send money out of the country, I pay my shipping fees and you guys in Brazil make it so difficult for a person to be able to collect the money ..I keep imagining opening an account at your bank itau ..and sending money to your bank and when I need to withdraw the money there will be a crazy bureaucracy for me,, because I am Portuguese and I don't have proof of residency there ,,, I would be grateful if you could let me know because they require so many documents ...thanks for your attention, I await your response ........