Bad experience, the cleaning lady is the one who organizes the cashier, she doesn't bring a mask and says that there is only 1 line to withdraw and all the others are only for deposits. So relax a lot. Ask to queue closer without respecting a healthy distance. Since it asks you to put gel on but I don't know how to respect the line.
I hope bank employees can be more aware
BBVA ventura bridge
The service in the bank is very good, but I had a question and when I wanted to communicate by means of the telephone number indicated by the branch in Google Maps, it sends me to BBVA Nacional, (where by the way in the last step for them to answer me, it cuts off communication ), not to the branch I want to contact . It is truly frustrating trying to reach you by phone!
It's a lot of one star, the problem is that there isn't anything to give it -5 stars, the executive of this branch won't open an account for you if you don't take out insurance or change your payroll to bancomer, the detail is that he must manage these services with each and every one of his clients and that is how he could achieve his goals, not wanting to force an opening... Lay back, get to work!
The worst service at BBVA Bancomer, even at the downtown branch, they serve you faster, the procedures they know how to do are counted, you ask them for something and they take ages to process it, in conclusion I am USELESS.
0
If it were possible, not even one star gave terrible service, only 2 cashiers and one arrived early, the cashiers remained unattended for a long time.
a year ago0
Bad experience, the cleaning lady is the one who organizes the cashier, she doesn't bring a mask and says that there is only 1 line to withdraw and all the others are only for deposits. So relax a lot. Ask to queue closer without respecting a healthy distance. Since it asks you to put gel on but I don't know how to respect the line. I hope bank employees can be more aware BBVA ventura bridge
a year ago0
The service in the bank is very good, but I had a question and when I wanted to communicate by means of the telephone number indicated by the branch in Google Maps, it sends me to BBVA Nacional, (where by the way in the last step for them to answer me, it cuts off communication ), not to the branch I want to contact . It is truly frustrating trying to reach you by phone!
2 years ago0
It's a lot of one star, the problem is that there isn't anything to give it -5 stars, the executive of this branch won't open an account for you if you don't take out insurance or change your payroll to bancomer, the detail is that he must manage these services with each and every one of his clients and that is how he could achieve his goals, not wanting to force an opening... Lay back, get to work!
4 years ago0
The worst service at BBVA Bancomer, even at the downtown branch, they serve you faster, the procedures they know how to do are counted, you ask them for something and they take ages to process it, in conclusion I am USELESS.
6 years ago