Banco BBVA

Slowest customer service, just to get a window taking 2 hrs

A nice bank, service and security.

The ATMs steal and the staff does not attend to your claim, they treat you as if you wanted to steal from them and they leave you waiting as if you were going to beg for money, days and more days to carry out a thousand procedures to return your money, a disastrous system. And they don't give you your money back, they want to give you half of your claim.

It's a shame that there are no 0 stars and by default they get one because this branch is the worst. 2 hours lost between dialing "experts" back and forth so they can point you at a phone and tell you to hold your vehicle rental deposit for 30 days even though the rental company has already canceled the deposit and at least 2 or 3 of their ATMs are always out of service.

Super good, it was the first time I got my card and I didn't even know what that was like and the boy was very kind and patient with Migo 👌☺️