Banco BBVA

I am happy with the attention they give me, the girls are always very attentive, I do my paperwork quickly, I say the paperwork takes too long, but in general it is always very good.

Terrible service, I went to have my information updated, 2 hours waiting and it turns out that they canceled my card for not updating my information, and I enter it online and they never answer, we should as a people unite and withdraw our money from these banks

Bureaucratic service without common sense. I do not recommend BBVA, they are worse than a government office even though they are urgent procedures.

What was the small module installed at the entrance of the bank for?

I want to share with you a bad experience that I had in this bank, I went to withdraw a large sum of money and a plan with many ATMs tomorrow is to give you less money than you asked for something like an ant robbery, when I filed a complaint they checked cameras and They counted the money, the employee cynically said "I didn't give you the money because the bill was broken." What good people, not wanting to give me broken money, not only did it end up with this, but the poor attitude of the manager was what completely disappointed me. Instead of disciplining the cashier for trying to be smart, he treated me like I was just another scammer. In the end everything was resolved, they gave me my money back, but at least an apology for wasting my time and calling me a thief from the manager never came. We want a better government but with mediocre, corrupt and poorly educated people we get just what we deserve.