Banco BBVA

Terrible service. I went because I want to change banks on the business account because I don't like the other one since it fails a lot, so I asked to speak with an executive to give me information but they only gave me a sheet with requirements to send documents by mail and when I asked For the information, the girl at the entrance only said that we should send the requirements and then we would review how it works, an executive didn't even face me 🙄 Do you think that's how I'll put my money with them? With this lack of anticipation NEVER!

I do not recommend doing procedures in the internship, twice he swallowed my card and once he kept my money, I complained through the call line giving information about the ticket that the internship threw at me and they did not return my money because apparently it had not happened according to whether system.

I asked the lady at the reception to advise me on how to make a payment and she replied, just do it, it's easy, there she says like, practically, Roge told me from a distance and left... I couldn't make my payment, what a disappointment, I always speak well of this bank, I went to Santander to pay

Bad service from the ladies who are customer service, they cannot give you an explanation or solution and they still make you wait 1 hour for them to tell you at the end that nothing can be done, and you have to go to another bank to get it. Can you explain or give a solution?

Do not deposit in the internships!!! The machine retains your money, you call their line and they give you a bunch of nonsense so as not to take responsibility, and the response time for clarification can vary from 8 to 90 days. So your money was worth it and they are not responsible...