Banco BBVA

It is unfortunate that now this branch makes BBVA see that it was an excellent bank LIKE A POPULAR BANK AND NOTHING PROFESSIONAL, to begin with terrible service, everyone with their angry faces, terrible attention and they talk to you annoyingly, the director very little respectable, with terrible language Not at all helpful and very despotic for such a large company, it is truly regrettable how Bbva changed service, treatment of clients and staff with zero training in the execution of problems and treatment of the cte, it was my main bank for 11 years but with this experience Unfortunately, I will not hesitate first to complain and let the company find out how they manage this branch and because of these people many people are losing, and second I will change banks. It's really unfortunate, I also asked for the branch number to complain on the line and the cynics gave me the number of another branch, the good thing is that the ticket includes the branch number for my complaint.

It is very ugly that the flannel companies charge you for parking, this is the 3rd time they have told me things for not giving them money, and they want to force me into the handicapped box 😡

In particular, the guard made me feel very uncomfortable, with his cell phone, I come to get my application fixed and the guy comes out with his blowjobs, by order of the director, he calls me a client and tells me to get out, it was the final straw. That broke the camel's back, I fail this bank, what a unique experience? Now I see why, what a fucking ugly experience I had, that they don't have a good implementation of their security and that customers see them as thieves who don't suck. I REPROVED THE DIRECTOR OF THIS BRANCH, seriously thinking about changing payrolls and removing them from this bank.

Their ATMs are deplorable, some don't even work, and their customer service is the same or worse, and the executives don't expedite anything

Good service and personalized attention.