Banco BBVA

The Director of the branch was very rude when she approached me and asked for the information, "you told me so many things that you already made me crazy, let's see what you need" were some of her phrases during the "conversation"... I think one He is going to seek support and solutions to the problems that arise, not to be scolded.

It is an institution with well-trained staff, positioned and willing to provide good service to its customers...above all, there is not much waiting in line and they serve you in a timely manner...

The attention is poor as in most Bancomer, not to mention before and during the renovations, puddles, heat and very slow. There are new ATMs and many operations can be done from there without having to enter the tills.

In this branch there are 2 occasions that they do not want to assist me because I bring 6 movements

Terrible service, the ATMs never work to make deposits or if they are rarely in operation they do not have change when you make a deposit. b