Banco BBVA

Terrible service, very slow for the simple fact of a problem that I cannot log in to the application on my cell phone, it took 2 hours I hope they can change their receptionist soon, the guy is not given the job, he has no idea what he is doing there the poor thing.

The photograph was taken with the support of the person on the phone. I'm not very good at technology, but I followed the instructions. What I don't know is if it was done completely, since I wasn't at home and my battery ran out. of the cell phone

Good attention. Although very slow, there was only one person serving at the window.

They serve very well

The executive Jesús Vienna and the manager on duty are pedants and arrogant, they treated me in a way never seen before in any bank. I went to request that money withheld from a transfer be released and it seemed that they were going to pay with their money. The money was there and only my credential was taken care of and the executive Jesús Vienna with a strange and rude attitude ignored me as if he were doing me a personal favor. Later I went to management to explain what happened but the woman who was there took the executive's side in such a way that it seemed that they were even a couple and also in a pedantic attitude. I don't know what the problem was with this executive, I don't know him in my life, I've seen him but it seems like he had done something to him in the past. I CALL ON THE BANCOMER AUTHORITIES TO BRING ORDER WITH THIS EXECUTIVE AND THE MANAGER WHO INSTEAD OF LISTENING TO THE CUSTOMER OWNS TO BE THE OFFENDED AND ATTACKED ONE. THERE ARE THE CAMERAS AND AS I TOLD HER, I WILL GET TO THE LAST LEGAL CONSEQUENCES WITH YOUR BANK. THIS IS JUST BEGINNING