Banco BBVA

Ok

Rats

Terrible service, there are many anomalies that must be corrected, they do not have friendly advisors to help at ATMs that are always full, better the cleaning lady who is very friendly is helping people, they do not have police and it is one of the branches where the most assaults there is, it takes more than 40 minutes to be attended to, their service is very slow, at the counter there is also zero friendliness, they are very apathetic and arrogant, I go because it is close to me, but NOT because of their service, which is TERRIBLE in every sense of the word, URGENT They should improve their customer service because their bag is too big, and the manager is always conspicuous by his absence, he is never in the branch,

It is not for service to the general public, that needs to be fixed.

I received terrible service from the branch management and nothing I requested was resolved. Now I need the credit card cancellation request letter that I sign to the director and there is no way they can solve it for me. Where and who can I contact?