Banco BBVA

Another bank branch located in Plaza Las Américas, I have not had the opportunity to be served here, but in terms of ATMs in addition to the long lines on certain days. The disorder when passing these is worrying in terms of healthy distance. They don't usually keep it as they should, so I try to go at times and on days where there aren't that many people.

Most of the time they have few people at the ATMs and they have a fairly standard service, no complaints and the place is kept quite clean.

Hello. I had always made deposits at the ATM and everything had worked very well. Until a few weeks ago, when the ATM got stuck because it wouldn't accept a bill and from then on it didn't come out and the deposit wasn't made, I made the complaint over the phone. On August 25, according to what they resolved for me. I called and they directed me to another line since I am not a Bancomer customer but they could never connect, I had to talk again and I was like that five times. And I couldn't solve anything. And if I urgently need a solution, there were 4,000 that the cashier ate. It's a lot to lose that and then in this crisis c

Terrible service and arrogant staff. Their ATMs are useless, they swallowed the money and the staff still gets upset because you ask them for help.

The executives are very apathetic and the cashiers are very slow