Banco BBVA

Very attentive and good sanity implementation 👌

We are in Phase 3, in the heart of a Global Pandemic, with Tijuana being one of the cities with the most infections! And this branch does not have the necessary hygiene measures! People and employees without respecting healthy distance, with face masks covering only the mouth. In addition to this, they are managing an appointment system, where you have to go early to receive a card and an appointment, this system is a total failure! Please they need to do something URGENT!

why do you attend by appointment? I arrived at 1 pm and you say that they can no longer attend. I think that it is not the correct form of attention now I will have to wait one more day to be attended It is also the closest bank at 5 km, you lose a lot of time and money

Excellent service from the executive, staff at the window and the girls who support you at the entrance 10/10, very friendly.

very bad service, I have been trying to contact all the possible customer service numbers for hours and I have not received a response from any of them, they even blocked my card because I exceeded the attempted numbers...