Banco BBVA

I put one and that was so that he would let me edit my comment, I uploaded a photo at the entrance and it says immediate attention hahaha, the empty branch seems like a joke and I still had to wait for them to attend me on time, I left, terrible service, I closed that branch apart from that They rob you leaving as if the thieves knew about your movements, they even know how much money you took out. At least remove that ad and pay attention, in fact, I propose that you no longer visit this branch and thus get it closed so that your workers have a lot of time to talk. from Bancomer

Disastrous service, they leave you waiting and do not solve anything, they should change personnel who are better trained and not people who spend their time on their cell phones, eating, flirting and talking. 🤮🤮🤮🤮🤮🤮 In vain in the place where they are.

They are a bunch of inefficient people, no one can help you, incompetent people, if they can, avoid coming to this branch.

I have always been a BBVA user (formerly Bancomer) but this branch is the worst, the executives take a long time to attend and do not resolve, the lady who assists me, I don't know if she doesn't want to or really isn't qualified to help me, the current manager Their customer service also leaves a lot to be desired, more than a month ago I sent an email and to this day I have not received a response, for reasons of security and respect I do not give their names but I hope the corporate company pays attention to the poor service they provide its employees in this branch.

Terrible customer service, it takes more than an hour for an executive to attend to you because they are talking, eating... those who receive you at the entrance do not help you