Banco BBVA

Terrible attention and service. Two hours for an executive to serve you and not even that, because after waiting so long I better left, since they continued to pass people who did not have a turn and skipped the people who were waiting. As well as there are only two people attending, for the number of people who go. How helpless they make you waste your time like that. Zero recommended this branch.

Their ATMs now have new technology, you can perform more services in them and this speeds up and relieves the long lines to go directly to the window, although many people complain about errors in the ATMs and lack of follow-up from the bank to support people who have a problem. At the ATM, the attention from its employees is good and it has access for people with disabilities. Your renovation looks great.

They offer great attention to all their visitors, this branch has 5 ATMs, this way there are no long lines, it is the ideal place to withdraw money quickly and easily, however once a month, long lines are generated .

They take a long time to serve companies. They no longer give machine ticks, they give manual ones. And it takes me hours to wait to be attended to. Since with the machine it would take less time.

That day I went to make a payment, the lady who helped me at the entrance was very friendly, but the one who helped me at window #4 did not want to change some bills for me to be able to make a payment, the excuse she made was that she did not have enough, please don't insult my ignorance it's a bank