Banco BBVA

The worst BBVA branch there is. They have few staff who have no idea what they do. They make you sign forms and they say that the problem has already been resolved and without pure lies. I do not recommend that you go to this branch. Waiting times about an hour.

They don't want to do anything, they forcefully want you to do everything, even if you explain to them that the app doesn't let you do it, I was going to cancel a card and they didn't even let me in when the app sent me to the branch

The cashier at cashier 3, terrible service, I don't know if he is dumb or a fortune teller, he neither greets nor asks what procedure you will do, and he answers in a bad way.

Bad treatment by the executives do not offer you solutions and those that are at the entrance do not respect the turns that customers give and pass directly without caring about the people who are waiting. Terrible service!!!

They should improve there are too many people who need their service and the attitude of their employees leaves much to be desired