Banco BBVA

The worst service from executives. Terrible attitude!

Atm, but is out of commission quite often

Bancomer ATM

Terrible service from the 3 people who were at the entrance. I made an appointment through the app so as not to wait too long and when I arrive they tell me that I have to wait for the other customers to be seen, "because they have been waiting for a while". So I asked them what is the use of making an appointment if I'm going to wait for my turn anyway as if I didn't have one and they didn't know how to answer me. After half an hour waiting, I had to go directly to the branch manager and present my case to him and he attended me immediately and kindly. Therefore, the rating is for the reception people, who lack common sense and preparation.

I can't believe that in the central and romantic area of ​​Puerto Vallarta there is not a single BBVA ATM