Banco BBVA

This BBVA has about 5 ATM's 2 of them are also for deposits also. There's underground parking although I think you have to have your ticket stamped in order for it to be free or for a discount.

Excellent service, super attentive and fast. More branches this efficient (I was hesitant to go because of the bad comments)

Horrible cashier service, very slow than at the IMSS, more than 1 hour to wait for a cashier to clear up, don't waste your time and look for another branch if you have to do the cashiering process. Required a certified cashier seal. Thank you very much for your unhelpful response to this situation. Updating, I arrived looking for advice from executives, 1 as always solving internal problems before serving a client, another 2 super slow and there was only 1 person ahead of me, again terrible service in this branch. Favorites or just being very lucky to be treated properly. If I could I would give it 0 stars

Service at checkouts and for executives is slow. Sometimes only one ATM during peak hours.

Very bad attention, they invent things when you ask for clarifications, sums made that do not add up. Focus on improving the quality of care, in the first instance I would point out the following aspects: - Proactivity - Knowledge of issues that cause imbalances in account statements - Customer Support